April 9, 2020
First, I hope everyone is staying healthy and safe. I want to thank our students and staff for their patience and understanding over the last month as you’ve experienced unprecedented school altering changes and learning disruptions.
I want to let you know about some important updates that will help ensure that we’re meeting your needs in this extraordinary time:
Resources for Students
Elsevier products that are built into in the certificate/diploma programs
Added Zoom meetings for Office Hours:
Live ZOOM meetings are scheduled for all diploma programs. This includes meetings set up for tests review and specific topics such as SIMSCHART. See schedule below. We will be adding additional meeting.
PHT ZOOM OFFICE HOURS Monday - Thursday
|8:30 – 10:30||Mr. Shea|
|12:00 - 2:00||Mr. Shea|
|6:00 - 8:00||Ms. O’Malley|
VA ZOOM OFFICE HOURS Monday - Thursday
|8:30 – 10:30||Ms. Shevock|
|12:00 - 2:00||Ms. Shevock|
|6:00 - 8:00||Ms. Terlesky|
DA ZOOM OFFICE HOURS
|9:00 – 11:00||Ms. Kosmo|
|12:00 – 2:00||Ms. Kosmo|
|6:00 – 8:00||Ms. Harker|
MIBOA ZOOM OFFICE HOURS
|9:00 – 11:00||Ms. Leyman|
|1:00 – 3:00||Ms. Leyman – SIMS MA/MIBOA|
|6:00 – 8:00||Ms. Valencia|
MA ZOOM OFFICE HOURS
|8:30 – 10:30||Ms. Clark and Ms. Purifoy|
|1:00 – 3:00||Ms. Ducharme – SIM Charts MA/MIBOA|
|6:00 – 8:00||Ms. Ducharme and Ms. Clark|
In an effort to support our students, the Ross Online Faculty is offering to assist any student who would like tutoring in the Medical Assistant and Medical Insurance Billing and Office Administration program. Students who are requesting assistance will need to send their name, Ross email, program name, campus and class time they attend to the tutor. Please include details of subject and area where you need assistance.
Shana Brubaker, firstname.lastname@example.org
Subject: Math and Dosage Calculation, Anatomy and Physiology and Medical Terminology
Contact: through email
Marie Aveline, email@example.com
Subject Any Medical Assistant or MIBOA courses
Contact: I can be reached by e-mail or phone/text. Preferred hours are 9 am to 5 pm; however, I am willing to schedule early morning or evening times if needed to accommodate student schedules.
Jolene Shannon, M.Ed., RMA, RHIT, firstname.lastname@example.org
Subject: Any MA courses
Contact: Phone or text Monday Through Thursday 8 am to 5 pm est
Shannon Gracz, email@example.com
Subject: Medical Assistant
Contact: Prefer email or text. Voice is ok after 6:30 pm
Amy Ensign, firstname.lastname@example.org
Subject: Medical Assistant
Contact: Please email with details of tutor needs (course, topics, etc.), and we will schedule
Amber Weithofer, email@example.com
Subject: MA and MBAS
Contact: 8am-7pm Monday- Friday and 8am- 5pm on Saturday
These are the times that define us all, and I want you to know we are here for you as you adjust to these extraordinary circumstances. I remain proud of you and our faculty as we continue to look out for one another along this journey. Please continue to take care of yourself and your loved ones.
March 31, 2020
We were prepared for the current work environment and have resources in place that allow us to continue to serve you. Please rest assured that our academic department is — and will continue to be — up and running, working to serve your best interests. Our leadership is working around the clock to monitor COVID-19 related developments and making adjustments on how new measures are likely to affect the Ross community. We are all sharing an environment that is substantially different than it was just several weeks ago, and it’s changing by the day. Our students continue to learn remotely and pursue their programs and degrees, taught by faculty who have risen to the challenge of moving their classes to online and alternative platforms in a matter of days. Throughout all of the difficulties, Ross students and staff have demonstrated tremendous resilience.
While we are well-positioned, we all know that we are facing uncharted territory and uncertainty about what the future may bring. As you are aware, the President has extended the federal guidelines through April 30th. It is likely that many of our local communities will also extend their shelter in place orders. View Ross campus closings
Please take care of yourselves and your families in these difficult times. Keep track of what Ross is doing and stay in touch with your friends and classmates all across our campuses.
Thank you and stay healthy!
March 25, 2020
NOVEL CORONAVIRUS COVID-19 Update
As most of you know, this is a rapidly evolving situation. We continue to monitor developments and will offer additional guidance to the Ross community as soon as it is available. Our goals have not changed and we aim to deliver on our mission while protecting health and safety by minimizing the potential spread of the disease, both within our community and in the broader society. The changes we have implemented follow the general public health principle of limiting the interaction of people within larger groups to diminish disease transmission and protect everyone in our schools, families and communities, particularly the most vulnerable.
Classes are being offered in alternative formats and Online – not meeting in person at most of our campuses. Please check our website for school details.
Ross Online programs will continue as normal. Please visit our website for more information.
All graduation ceremonies are being cancelled or postponed to a future date. Please check with your campus.
Ross campuses and corporate offices are open with limited staff- Only essential staff will report and many are working remotely. This will continue until further notice.
The U.S. Department of Education published an update, providing new, additional guidance to students and schools.
Also, please check the Coronavirus and Forbearance Info for Students, Borrowers, and Parents- You may be able to temporarily stop making your payments. To provide relief to student loan borrowers during the COVID-19 national emergency, federal student loan borrowers can be placed in an administrative forbearance, which allows you to temporarily stop making your monthly loan payment. Read the borrower Q&As below to learn more, and contact your loan servicer to find out your specific options. If you are unsure who your servicer is please use the following link to obtain that information: https://studentaid.gov/h/manage-loans.
Please remember to avoid gathering socially in groups larger than 10.
Thank you and stay healthy!
March 23, 2020
It has been an extraordinary few days as our world faces historic challenges with the growing COVID-19 (coronavirus) pandemic. Amid the stress and uncertainty, it’s never been more critical to stay connected with one another, even as we practice social distancing to reduce transmission and keep each other healthy and safe. I remain dedicated to keeping you informed about the actions Ross is taking for our staff and students during this uncertain time.
Ross is committed to:
Prioritizing your safety while we figure out how to quickly proceed with our transition to Online
Your care and safety remain our top priority, and we continue to make strong effort that will raise the bar on cleanliness.
Making the Online student experience easier to navigate and expanding it to all of our administrative functions
Some of our Admission, Career Services and Financial Aid teams will transition to a remote/Online process. Each department will continue to update students and staff as they implement needed changes. As the situation evolves, your flexibility will be critical. It is likely more campuses will close and potentially additional “shelter in place” orders will be implemented across many of our schools. To that end, we are working hard to assign teachers from our campuses that will entirely focus on our transition to Online. It is likely you will be working with new teachers and staff from multiple campuses or corporate office as many roles will change as we adapt to this process. Will continue to work around the clock to assist you and respond to your urgent needs, and we sincerely appreciate your patience.
Protecting Ross’ future
We want to be transparent about the fact that our student, faculty and staff experience will change throughout the coming months as we protect your health and safety, and work to emerge and recover from this crisis. This includes the difficult decision to temporarily close many of our campuses. These closures will cause interruptions, delays and will require some flexibility from all of us. I appreciate your patience and understanding.
Amid the challenges we are all facing, you and our people continue to inspire me every day. I appreciate the countless messages many of you have shared praising our staff, faculty and students as we face a very uncertain few weeks.
Ross has made it through hard times before and will get through this, by staying true to our values of service, integrity and honesty at all times. Thank you for your continued support as we navigate this challenge, and I hope everyone remains healthy and safe.
President/CEO, Ross Education
March 18, 2020
Ross Education is committed to supporting the health and safety of our community while continuing to focus on student outcomes. As we work to make contingency plans for our current students, we have also created plans to support a non-traditional admissions process that’s focused on student accessibility.
Ross is providing the following guidance regarding campus visits:
The safety of our visitors, students, and staff is our top priority. At this time, daily campus admissions and financial aid appointments (Monday – Friday) will continue as scheduled. If you would like to schedule, confirm, or reschedule your campus appointment, please email firstname.lastname@example.org or call 866-830-6225.
March 16, 2020
We have all seen the actions taken this week to limit large-group gatherings in an attempt to slow the spread of the coronavirus. In order to continue to safeguard our students, faculty and staff, Ross is taking these additional steps:
We understand you are facing many obstacles at this time, and we remain committed to support you through them. Please stay in touch with us and let us know how we can help.
March 12, 2020
Our executive team is closely monitoring new information as it becomes available from our peer institutions and government or state agencies, and remain in close touch with our own staff throughout each of our campuses.
As we are closely aligned with the healthcare industry, our teams understand the importance of—and have always been dedicated to—continually sanitizing our campuses and offices. Campus leaders and faculty will continue to provide education on proper hand washing procedures, covering coughs/sneezes, etc.
We have short- and long-term contingency plans which allow us to be responsive to emerging issues including making Online learning available to our students, if needed.
We will continue to provide updates via this webpage, email and social media as new information becomes available.
Unless otherwise specified, all Ross campuses and offices remain open and services will continue to be provided.