Get personalized info on medical career training at a campus near you.

Virtual advising now offered for new students!

Obtain interactive medical billing, coding, and office administration training at the Ross campus location nearest to you.

Ross offers medical billing and coding related training in the Medical Insurance Billing and Office Administration program. Students receive direction from experienced instructors on basic human anatomy and physiology, disease processes and the associated pharmacotherapy, and medical terminology.

Medical Insurance Billing Office Administration program students

They are also instructed on administrative skills including medical charting and filing, financial recordkeeping, proper processing of medical insurance claims, and other routine medical office procedures. Graduates of this program should be prepared to seek entry-level employment in positions such as Medical Receptionist, Medical Secretary, Billing Clerk, Patient Account Representative, and Patient Services Representative.

What is Medical Insurance Billing and Office Administration?

Medical billers and coders are essential to the healthcare team at any medical facility. A medical biller and coder performs many administrative tasks that keep communication going between patients, physicians, and insurance companies. Some of the tasks they perform include tracking and recording patient data, communicating with doctors and other medical staff to ensure they have the correct information, managing coded information, and assigning the appropriate ICD-10 codes for treatments and diagnoses.

Medical Insurance Billing and Office Administration Externships

At the end of the classroom portion of the Medical Insurance Billing and Office Administration program, each student will go on to complete their externship. The Ross externship experience is vital to what we do as it gives our students real-world experience in a healthcare facility working with other healthcare professionals. It also allows employers the opportunity to check a student's skills as well as sharpen them before making any hiring decisions. Ross knows the importance of the externship experience, that's why we include it as part of the program.

Certification for Medical Insurance Billing and Office Administration Graduates

Employers look for certification as they look for qualified healthcare professionals to fill roles in their facility. Certification proves that you possess the skills and knowledge that are fundamental in success on the job. However, it also speaks to the committment you have to your field.

As a healthcare training institution, the staff at Ross knows how important certification is. We are confident that we have fully prepared our graduates for their healthcare career, and we encourage our graduates to pursue certification to express their committment to patient care and excellence. Ross proves their confidence in their program and the education they give students by offering reimbursement to graduates that take the Certified Billing and Coding Specialist exam through the National Healthcareer Association.

Change your tomorrow, today.
Get Started
Alycia Murdie

I'm a single mother of 3 and work full time. I came to the point of my life where I was ready to change my profession and do something that will better our lives. So I was looking around at different schools, calling around seeing what they offer. Then my mom told me about Ross. I was nervous of course, but I called and the gentleman I talked to was so upbeat and supportive. Made me feel like they were really willing to help me out. I set up an interview with the school and I met with Brandi. Brandi is amazing!! She was so friendly and listened to all of my needs and wants. I started school in May 2018, of course I was nervous, but everyone helped me out with all of my questions. Every time I walk in for class, they are always so friendly and knew my name from day one. I was in the evening MA program. My teacher was very helpful and if I needed help they would sit down with me and work one-on-one. I'm now on my externship with the school. I'm at an ENT and I love it! I'm so glad I took the step and called Ross because now I see everything I learned in school coming out everyday and realize every day that my life will be for the better with this career.

Alycia Murdie Graduate Medical Assistant student at Knoxville, TN campus Graduation: January 23, 2019
Robin Whalen

My name is Robin. I started at Ross in September 2018. Enrolling for a medical assistant has been very challenging but so very rewarding. It's been the best academic experience of my life. I could not have picked a better school for myself and my needs. The staff has been amazing!

Robin Whalen Graduate Medical Assistant student at Flint, MI campus Graduation: April 24, 2019
Jason Dixon

Ross is a great school. They are professionals and great mentors. I am so grateful for how dedicated they are to seeing their students become successful Medical Assistants.

Jason Dixon Graduate Medical Assistant student at Port Huron, MI campus Graduation: December 23, 2019
Ashley Feliciano

The reasons I love Ross are they have flexible hours and they make you feel welcome. Our Director, Mr. B, is really supportive and really cares about the students and staff. My instructor, Mrs. Michelle, is amazing. She brings her real life experiences in her dental office and teaches us beyond a book. She shows us the skills we need and I feel like I'm ready to go out and succeed. She has become my mentor. I will always recommend Ross.

Ashley Feliciano Graduate Dental Assistant student at Niles, OH campus Graduation: February 14, 2020
Kelsey Russell

Ross opened up a whole new world for me. I am warmly welcomed every morning with a smile and everyone here makes me feel like this is where I should be. All of the staff and instructors want to see me and the other students succeed, which creates such a positive environment. I decided to change my life for the better and Ross is helping me reach all of my goals. Ms. Julie is the best instructor I have had. She makes learning fun and easy! I canít wait to see what I continue to learn and where the road takes me now that I am on the path to my dream career!

Kelsey Russell Graduate Medical Insurance Billing and Office Administration student at Saginaw, MI campus Graduation: May 7, 2019

Medical Billing and Coding Classes

The Ross Medical Insurance Billing and Office Administration program at Ross is made up of five modules. The modules contain classes that provide a student with important information as well as contain hands-on practice. Each module has integral parts of your medical billing and coding training.

Biomedical Science A

This course introduces students to human anatomy and physiology, as well as fundamentals of the disease process. Body systems discussed in Mod 1 are skeletal, muscular, and integumentary. In addition, students will learn about cultural and ethnic sensitivities regarding patient interactions.

Medical Asepsis and Infection Control

Students will become familiar with principles of microbial control. Proper handwashing techniques will be discussed and practiced.

Medical Law and Ethics

In this course, students will receive an overview to legal, ethical, privacy, security, and confidentiality issues as pertains to healthcare. HIPAA (Health Insurance Portability and Accountability Act) privacy rules professional ethics are discussed.

Medical Office Administration A

In this course, students will receive instruction in insurance billing as applied to an automated office environment. Keyboard and touch-typing techniques will be taught with practice of speed and accuracy. Students will learn how to complete insurance forms, and complete case studies using coding assignments related to skeletal, muscular, and integumentary systems.

Biomedical Science B

This course introduces students to human anatomy and physiology, as well as fundamentals of the disease process. Body systems included in Mod 2 are cardiovascular, lymphatic, and respiratory. Students will also learn pronunciations and definitions of medical terms.

Fundamentals of Assisting

Students are introduced to the basic routines found inside a medical office. Skills related to physical exams, like charting and medical histories, will be emphasized. Cultural and ethnic sensitivity in patient interactions will be discussed.

Medical Office Administration B

In this course, students will receive instruction in insurance billing as applied to an automated office environment. Students will learn keyboard techniques, and will learn how to track insurance claims, complete insurance forms, and use information from records to complete Medicare claims. A series of case studies using coding assignments will be completed for cardiovascular, respiratory, and lymphatic systems.

Biomedical Science C

This course introduces students to human anatomy and physiology, as well as fundamentals of the disease process. Mod 3 body systems include urinary and digestive. Instruction in basic nutrition is also covered.

Medical Office Administration C

In this course, students will receive instruction in insurance billing as applied to an automated office environment. Instruction will be given on how to accurately complete Medicare forms. Students will complete a series of case studies using coding assignments for the urinary and digestive systems.

Medical Office Procedures

Students are introduced to the administrative tasks and routines of a medical office. Students will learn therapeutic communication techniques and become familiar with cultural and ethnic sensitivities to know for patient interactions.

Biomedical Science D

This course introduces students to human anatomy and physiology, as well as fundamentals of the disease process. The endocrine and reproductive systems are explored in Mod 4. Instruction in cultural and ethnic sensitivities in regard to patient interactions is also given.

Financial Recordkeeping

Students are given instruction regarding the principles of accounts receivable. This course will give students an understanding of electronic health records, and will introduce collection procedures.

Mathematical Applications in the Medical Office

This course will instruct students on practical mathematical applications in a medical office setting, including payroll, inventory, and reading lines and scales.

Medical Office Administration D

In this course, students will receive instruction in insurance billing as applied to an automated office environment. Medical billing procedures are taught, including how to complete TRICARE claims. Students will complete a series of case studies using coding assignments for the reproductive and endocrine systems.

Basic Office First Aid

Students are instructed on the basics of first aid, like dressings and bandages, and are taught CPR and AED for adults, children, and infants.

Biomedical Science E

This course introduces students to human anatomy and physiology, as well as fundamentals of the disease process. Mod 5 body systems include the nervous system and special senses. Students are given instruction in how to pronounce, spell, and define terms related to major disease processes.

Medical Office Administration E

In this course, students will receive instruction in insurance billing as applied to an automated office environment. Students will be given instruction on keyboard and touch-typing techniques as well as medical billing procedures, including Worker Compensation forms. A series of case studies using coding assignments for the nervous system and special senses will be completed.

Medical Office Management

This course will familiarize students with the skills to manage a medical office. Such skills taught include inventory control, employee management, and business communication.

Professional Growth Communication and Skills

Students will gain confidence and learn skills to seek employment, such as interview techniques, resume writing, and how to communicate with employers. This course will instruct students about the responsibilities of healthcare providers.

Medical Assistant Program offered at these campus locations:
  • Huntsville
  • Quad Cities
  • Evansville
  • Fort Wayne
  • Granger
  • Kokomo
  • Lafayette
  • Muncie
  • Bowling Green
  • Erlanger
  • Hopkinsville
  • Owensboro
  • Ann Arbor
  • Battle Creek
  • Brighton
  • Canton (MI)
  • Davison
  • Flint
  • Grand Rapids
  • Kalamazoo
  • Kentwood
  • Lansing
  • Madison Heights
  • Midland
  • Muskegon
  • New Baltimore
  • Port Huron
  • Saginaw
  • Taylor
  • Cincinnati
  • Dayton
  • Elyria
  • Mansfield
  • Niles
  • Canton (OH)
  • Sylvania
  • Johnson City
  • Knoxville
  • Charleston
  • Morgantown
Dental Assistant Program offered at these campus locations:
  • Huntsville
  • Evansville
  • Fort Wayne
  • Granger
  • Kokomo
  • Lafayette
  • Muncie
  • Erlanger
  • Owensboro
  • Ann Arbor
  • Brighton
  • Canton (MI)
  • Davison
  • Flint
  • Grand Rapids
  • Kalamazoo
  • Kentwood
  • Lansing
  • Madison Heights
  • New Baltimore
  • Muskegon
  • Saginaw
  • Cincinnati
  • Dayton
  • Elyria
  • Niles
  • Johnson City
  • Knoxville
  • Charleston
  • Morgantown
Veterinary Assistant Program offered at these campus locations:
  • Huntsville
  • Erlanger
  • Canton
  • Kalamazoo
  • Madison Heights
  • New Baltimore
Pharmacy Technician Program offered at these campus locations:
  • Huntsville
  • Evansville
  • Fort Wayne
  • Granger
  • Muncie
  • Bowling Green
  • Brighton
  • Davison
  • Kalamazoo
  • Kentwood
  • Lansing
  • Madison Heights
  • Saginaw
  • Cincinnati
  • Mansfield
  • Johnson City
  • Charleston
Nursing Assistant Program offered at these campus locations:
  • Grand Rapids
  • Kalamazoo
  • Midland
Medical Insurance Billing & Office Administration Program offered at these campus locations:
  • Huntsville
  • Evansville
  • Fort Wayne
  • Granger
  • Kokomo
  • Lafayette
  • Muncie
  • Bowling Green
  • Erlanger
  • Owensboro
  • Ann Arbor
  • Brighton
  • Canton (MI)
  • Davison
  • Flint
  • Grand Rapids
  • Kalamazoo
  • Kentwood
  • Lansing
  • Madison Heights
  • New Baltimore
  • Port Huron
  • Muskegon
  • Saginaw
  • Taylor
  • Cincinnati
  • Dayton
  • Elyria
  • Niles
  • Mansfield
  • Johnson City
  • Knoxville
  • Charleston
  • Morgantown
Occupational Therapy Assistant Program offered at these campus locations:
  • Hopkinsville
  • Quad Cities
Nursing Program offered at these campus locations:
  • Canton (OH)
Practical Nursing Program offered at these campus locations:
  • Canton (OH)
Veterinary Technology Program offered at these campus locations:
  • Canton (OH)
Business Management Program offered at these campus locations:
  • Hopkinsville, KY
Medical Assistant Associate of Applied Science Degree online program
Health Care Administration Associate Degree online program
Human, Social, and Health Services Associate of Applied Science Degree online program
Medical Billing Administrative Specialist Associate Degree online program
Medical Office Administration Certificate Program online program