Prepare for Your Future

The Career Services team at Ross is committed to helping you start off your career successfully. With the guidance and expertise of friendly, knowledgeable team members always willing to provide assistance, you’ll have access to resources that will give you the confidence to achieve your career goals.

Ross Career Services provides you with tools and resources to help you prepare for job hunting, interviewing, and landing the job.

Mock Interviews

Career Services will arrange for local employers to come to campus and hold practice interviews with students. Students will learn what kinds of questions to be prepared for and will get acquainted with the healthcare job interviewing process.

Externship Assignment

Developing partnerships with local employers who are willing to provide an environment in which students can practice the skills they’ve learned, Career Services will try to match you to a site based on your strengths and preferences.

Externship Experience

As we work together through challenging times we realize many of you may have questions, not only about current classes, but as you try to plan ahead for things like externship or future employment. Our Career Services team is here to help. Even though you may not be embarking on your externship for several weeks, we thought it might be helpful to give you an idea of what to expect when that time comes. This environment continues to change, and we will continue to make adjustments in response to those changes.

At the end of your Junior MOD (5th MOD, or 4th MOD for MIBOA students) you will receive an invitation from Career Services to attend a virtual Junior Meeting in Canvas. The meeting will last approximately an hour and will provide you with important information about the Externship assignment. It will review the requirements for completion, student responsibilities, and guidelines to help ensure a successful externship experience.

As you near the end of your Senior MOD you will work with your Career Services Representative to identify an externship site to complete the on-site portion of your training. Externship is the final requirement for graduation for all certificate and diploma programs at Ross, and requires students, under site supervision, to practice and perfect the clinical/technical and professional skills developed during the program. The Career Services team is constantly communicating with sites to identify those that are willing to host externs and help them complete their program successfully. With that in mind, when you are assigned an externship site it is very important that you show up as scheduled and demonstrate your training and professionalism to retain the site and complete your required hours for graduation.

Externship Seminar is a mandatory part of your externship assignment. All active externs will be invited to attend each week. Canvas titles each seminar item as an “assignment”, but it could be a video, document review, or survey. The completion of all seminar items is equivalent to 2 hours attendance, although the average time to complete has been considerably less. You will only receive attendance for the time/assignments completed so please complete all that are due.

The Career Service team is here to support you throughout this journey and beyond as you begin your job search. They are identifying job leads for employers that are currently hiring and in need of medical support staff. They will continue to assist you with mock interviews, coaching, resume preparation and placement. Your success is important to us and we are here to help.

Campus Contacts

Ann Arbor
Dawn McAfee Phone: (734) 217-2624
Battle Creek
Hannah Marks Phone: (517) 853-7015
Benton Harbor
Chantel Harrison Phone: (269) 743-1433
Brighton
Dawn McAfee Phone: (734) 217-2624
Canton
Mary Voiles Phone: (734) 233-9036 ext. 62013
Davison
Aquarius Ford Phone: (989) 341-3474
Flint
Melissa Graves Phone: (313) 960-4769
Grand Rapids North
Toni Hamilton Phone: (231) 726-7068
Jackson
Hannah Marks Phone: (517) 853-7015 ext. 10808
Kentwood
LeeAnna Connor Phone: (616) 541-2538
Lansing
Melissa Graves Phone: (313) 960-4769
Midland
Aquarius Ford Phone: (989) 341-3474
Muskegon
Toni Hamilton Phone: (231) 726-7068
New Baltimore
Stacey Zyrek Phone: (586) 273-5035
Portage
Chantel Harrison Phone: (269) 743-1433
Port Huron
Stacey Zyrek Phone: (586) 273-5035
Saginaw
Aquarius Ford Phone: (989) 341-3474
Taylor
Mary Voiles Phone: (734) 233-9036
Warren
Jennifer Batchelder Phone: (810) 360-2342
Canton
Julianne Wallace Phone: (330) 491-8567
Cincinnati
Kathleen Baker Phone: (937) 949-4044
Dayton
Kathleen Baker Phone: (937) 949-4044
Elyria
Chantel Harrison Phone: (269) 743-1433
Mansfield
Hallie Elliot Phone: (419) 610-2371
Niles
Hallie Elliot Phone: (419) 610-2371
Sylvania
Jodi Salisbury Phone: (586) 273-5032
Evansville
Jodi Salisbury Phone: (586) 273-5032
Fort Wayne
Jennifer Deeter Phone: (765)-766-4123
Granger
Esther Tobias Phone: (574) 314-6422
Kokomo
Jennifer Deeter Phone: (765)-766-4123
Lafayette
Beth Dock-Henschen Phone: (260) 240-5442
Merrillville
Hannah Marks Phone: (517) 853-7015 ext. 10808
Muncie
Beth Dock-Henschen Phone: (260) 240-5442
Bowling Green
Jeff Brown Phone: (256) 801-7943 ext. 22106
Erlanger
Jeff Brown Phone: (256) 801-7943 ext. 22106
Hopkinsville
Lesley Wilbert Phone: (270) 881-4814
Owensboro
Lesley Wilbert Phone: (270) 881-4814
Johnson City
Gail Blakely Phone: (423) 900-8688
Knoxville
Gail Blakely Phone: (423) 900-8688
Charleston
Julianne Wallace Phone: (330) 491-8567
Morgantown
Julianne Wallace Phone: (330) 491-8567
Huntsville
Jeff Brown Phone: (256) 801-7943 ext. 22106
Quad Cities
LeeAnna Connor Phone: (616) 541-2538
MOA, MA programs
Shana Brubaker Phone: (419) 469-6833
MIBOA, PHT programs
Lana Herron Phone: (423) 900-8688
MBAS, HCA programs
Gretchen Middleton Phone: (269) 461-7121

Current Students

To prepare you for your job search, Career Services will help you create resumes and cover letters, provide you with mock job applications to fill out, arrange for mock interviews, and place you in an externship with an employer that matches your strengths and what you’ve learned in class.

Graduates

After you graduate, the Career Services team will still be around to help! Stay in touch after you graduate to continue receiving individualized services and job search help. Career Services holds workshops, job fairs, and one-on-one coaching sessions to continue professional development post graduation.

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Nucheekee Mays

I only had a little confidence in myself when I started at Ross. I thought it was almost impossible for me to learn after being out of school for so long. SURPRISE! The staff here at Ross had more faith in me than I did. Ross Medical doesn't treat you like a student, but as family. You can feel the love and care they have for each and every student. I would recommend Ross Medical to anyone. Come where learning is fun and exciting!

Nucheekee Mays Graduate Medical Insurance Billing and Office Administration student at Erlanger, KY campus Graduation: May 30, 2019
Michael Newson

My time at Ross was a great experience. During my externship, I had an interview at a renal clinic. When I graduated, I began working a medical biller.

Michael Newson Graduate Medical Insurance Billing and Office Administration student at Roosevelt Park, MI campus Graduation: November 12, 2018
Keturah Roberson

Before I joined Ross, I lost my job, my car, and I lost a child. I came to the conclusion that I was tired of being broke and working dead end jobs that I didn't enjoy doing. I wanted to do something I enjoyed and got paid to do because I take pride in my work. I always have to consider my 5 year old daughter when I make my life decisions, because she's been with me through all the struggles within the past five years. This time around I just had a talk with God. I asked him what I was destined for. That's how I ended up at Ross Medical. I am enrolled in the medical assistant program. I want to be a Phlebotomist and EKG Technician. The teachers and advisers are awesome! They are very fluent, vocal, and hands on when it comes to helping their students be successful. I enjoy coming to school every day. When I'm having a rough day, everyone is so welcoming, warming, family oriented, and understanding. Ross makes me happy. I appreciate and thank you ALL.

Keturah Roberson Graduate Medical Assistant student at Saginaw, MI campus Graduation: January 17, 2019
Roxanne Kreiner

Amazing hands-on program! Keeps you focused at all times. The staff is wonderful and always willing to help when needed, even after leaving.

Roxanne Kreiner Graduate Pharmacy Technician student at Davison, MI campus Graduation: July 19, 2019
Kristen Burley

The reason I chose Ross is because I liked how it is a "hands-on" program. The instructors were fantastic - they worked with me one-on-one and helped me if I didn't understand something. They were there for me if I had a question outside of class. I felt confident in what they were teaching me for my career path. Everyone is super friendly and supportive. I am very grateful that I am a part of such a great school/program, so I can succeed!

Kristen Burley Graduate Medical Insurance Billing and Office Administration student at Brighton, MI campus Graduation: December 4, 2019
Medical Assistant Program offered at these campus locations:
  • Huntsville
  • Quad Cities
  • Evansville
  • Fort Wayne
  • Granger
  • Kokomo
  • Lafayette
  • Muncie
  • Bowling Green
  • Erlanger
  • Hopkinsville
  • Owensboro
  • Ann Arbor
  • Battle Creek
  • Brighton
  • Canton (MI)
  • Davison
  • Flint
  • Grand Rapids
  • Kalamazoo
  • Kentwood
  • Lansing
  • Midland
  • Muskegon
  • New Baltimore
  • Port Huron
  • Saginaw
  • Taylor
  • Warren
  • Cincinnati
  • Dayton
  • Elyria
  • Mansfield
  • Niles
  • Canton (OH)
  • Sylvania
  • Johnson City
  • Knoxville
  • Charleston
  • Morgantown
Dental Assistant Program offered at these campus locations:
  • Huntsville
  • Evansville
  • Fort Wayne
  • Granger
  • Kokomo
  • Lafayette
  • Muncie
  • Erlanger
  • Owensboro
  • Brighton
  • Canton (MI)
  • Davison
  • Flint
  • Grand Rapids
  • Kalamazoo
  • Kentwood
  • Lansing
  • Warren
  • New Baltimore
  • Muskegon
  • Saginaw
  • Cincinnati
  • Dayton
  • Elyria
  • Niles
  • Johnson City
  • Knoxville
  • Charleston
  • Morgantown
Veterinary Assistant Program offered at these campus locations:
  • Huntsville
  • Erlanger
  • Canton
  • Kalamazoo
  • New Baltimore
  • Warren
Pharmacy Technician Program Certificate online program
Nursing Assistant Program offered at these campus locations:
  • Brighton
  • Grand Rapids
  • Kalamazoo
  • Midland
Medical Insurance Billing and Office Administration Certificate online program
Occupational Therapy Assistant Program offered at these campus locations:
  • Hopkinsville
  • Quad Cities
Nursing Program offered at these campus locations:
  • Canton (OH)
  • Cincinnati
  • Dayton
  • Elyria
  • Niles
  • Sylvania
Practical Nursing Program offered at these campus locations:
  • Canton (OH)
  • Cincinnati
  • Elyria
  • Niles
  • Sylvania
Veterinary Technology Program offered at these campus locations:
  • Canton (OH)
Business Management Program offered at these campus locations:
  • Hopkinsville, KY
Medical Assistant Associate of Applied Science Degree online program
Health Care Administration Associate Degree online program
Human, Social, and Health Services Associate of Applied Science Degree online program
Medical Billing Administrative Specialist Associate Degree online program
Medical Office Administration Certificate Program online program
Medical Insurance Billing and Office Administration Certificate online program
Pharmacy Technician Program Certificate online program