Prepare for Your Future

The Career Services team at Ross is committed to helping you start off your career successfully. With the guidance and expertise of friendly, knowledgeable team members always willing to provide assistance, you’ll have access to resources that will give you the confidence to achieve your career goals.

Ross Career Services provides you with tools and resources to help you prepare for job hunting, interviewing, and landing the job.

Mock Interviews

Career Services will arrange for local employers to come to campus and hold practice interviews with students. Students will learn what kinds of questions to be prepared for and will get acquainted with the healthcare job interviewing process.

Externship Assignment

Developing partnerships with local employers who are willing to provide an environment in which students can practice the skills they’ve learned, Career Services will try to match you to a site based on your strengths and preferences.

Graduate Workshops

Graduate Workshops are monthly sessions designed to help graduates develop skills to achieve successful employment. Workshop topics include The Power of References, Applying with Large Hospital Systems, Making Your Resume “Your Own,” and more.

Externship Experience

As we work together through challenging times we realize many of you may have questions, not only about current classes, but as you try to plan ahead for things like externship or future employment. Our Career Services team is here to help. Even though you may not be embarking on your externship for several weeks, we thought it might be helpful to give you an idea of what to expect when that time comes. This environment continues to change, and we will continue to make adjustments in response to those changes.

At the end of your Junior MOD (5th MOD, or 4th MOD for MIBOA students) you will receive an invitation from Career Services to attend a virtual Junior Meeting in Canvas. The meeting will last approximately an hour and will provide you with important information about the Externship assignment. It will review the requirements for completion, student responsibilities, and guidelines to help ensure a successful externship experience.

As you near the end of your Senior MOD you will work with your Career Services Representative to try to identify an externship site to complete the on-site portion of your training. Externship site availability is limited, but our Career Service team is constantly communicating with sites to identify those that can host externs and will work toward securing a site as the first course of action. In the event a site cannot be secured in the required timeframe your Campus Director will work with you to process a leave of absence. This will allow us to pause your externship until you are able to return and complete. With that in mind, when you are assigned an externship site it is very important that you show up as scheduled and demonstrate your training and professionalism to retain the site and complete your required hours for graduation.

Externship Seminar is a mandatory part of your externship assignment. All active externs will be invited to attend each week. Canvas titles each seminar item as an “assignment”, but it could be a video, document review, or survey. The completion of all seminar items is equivalent to 2 hours attendance, although the average time to complete has been considerably less. You will only receive attendance for the time/assignments completed so please complete all that are due.

The Career Service team is here to support you throughout this journey and beyond as you begin your job search. They are identifying job leads for employers that are currently hiring and in need of medical support staff. They will continue to assist you with mock interviews, coaching, resume preparation and placement. Your success is important to us and we are here to help.

Campus Contacts

Ann Arbor
Mary Voiles Phone: (734) 233-9036
Battle Creek
Gretchen Middleton Phone: (810) 637-4452
Benton Harbor
Jennifer Batchelder Phone: (810) 360-2342
Brighton
Faith Logan-Kirnberger Phone: (810) 294-8902
Canton
Mary Voiles Phone: (734) 233-9036
Davison
Aquarius Ford Phone: (989) 341-3474
Flint
Melissa Graves Phone: (313) 960-4769
Grand Rapids North
Toni Hamilton Phone: (231) 726-7068
Jackson
Jennifer Batchelder Phone: (810) 360-2342
Kalamazoo
Gretchen Middleton Phone: (810) 637-4452
Kentwood
Kim Warner Phone: (810) 956-2319
Lansing
Melissa Graves Phone: (313) 960-4769
Madison Heights
Erik VanDyck Phone: (810) 956-7081
Midland
Aquarius Ford Phone: (989) 341-3474
Muskegon
Toni Hamilton Phone: (231) 726-7068
New Baltimore
Jodi Salisbury Phone: (586) 273-5032
Port Huron
Faith Logan-Kirnberger Phone: (810) 294-8902
Saginaw
Aquarius Ford Phone: (989) 341-3474
Taylor
Erik VanDyck Phone: (810) 956-7081
Canton
Lana Herron Phone: (419) 318-0291
Cincinnati
Shelly Conrad Phone: (810) 956-3882
Dayton
Tammy Lovett Phone: (937) 949-4044
Elyria
DeAnna Segar Phone: (419) 318-0287
Mansfield
DeAnna Segar Phone: (419) 318-0287
Niles
Courtney Basil Phone: (304) 212-0176
Sylvania
Lana Herron Phone: (419) 318-0291
Evansville
Savannah Johnson Phone: (765) 252-1293
Fort Wayne
Robert Drudy Phone: (260) 240-5442
Granger
Cory Sullivan Phone: (906) 451-5639
Kokomo
Cory Sullivan Phone: (906) 451-5639
Lafayette
Robert Drudy Phone: (260) 240-5442
Merrillville
Jennifer Batchelder Phone: (810) 360-2342
Muncie
Savannah Johnson Phone: (765) 252-1293
Bowling Green
Pam Smith Phone: (270) 495-3193
Erlanger
Tammy Lovett Phone: (937) 949-4044
Hopkinsville
Pam Smith Phone: (270) 495-3193
Owensboro
Pam Smith Phone: (270) 495-3193
Johnson City
Val Singler Phone: (810) 620-7287
Knoxville
DeAnna Segar Phone: (419) 318-0287
Charleston
Lisa Green Phone: (304) 239-1002
Morgantown
Courtney Basil Phone: (304) 212-0176
Huntsville
Lisa Green Phone: (304) 239-1002
Quad Cities
Jodi Salisbury Phone: (586) 273-5032
Online
Shana Brubaker Phone: (419) 469-6833

Current Students

To prepare you for your job search, Career Services will help you create resumes and cover letters, provide you with mock job applications to fill out, arrange for mock interviews, and place you in an externship with an employer that matches your strengths and what you’ve learned in class.

Graduates

After you graduate, the Career Services team will still be around to help! Stay in touch after you graduate to continue receiving individualized services and job search help. Career Services holds workshops, job fairs, and one-on-one coaching sessions to continue professional development post graduation.

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Kayline Pace

I loved going to Ross. They are very interested in your career and always willing to help. I gained knowledge, hands-on experience, and lasting friendships. I tell everyone to join Ross!

Kayline Pace Graduate Medical Assistant student at Lansing, MI campus Graduation: January 18, 2019
Melissa Morgan

I was burnt out and wanted a different career. Ross made it easy with the hands-on learning and motivation. I'm excited to start my new journey in medical insurance billing.

Melissa Morgan Graduate Medical Insurance Billing and Office Administration student at Granger, IN campus Graduation: May 1, 2019
Kimberly Garner

I began my journey of becoming a medical assistant at the age of 49 years young. I chose Ross in Portage and my instructors were polar opposites but they both had my success and best interest at heart. I am now a medical assistant at one of the major hospitals in the area, working in orthopedics. Ross helped me have a successful career because they trained me to be the best I could be. Thank you, Ross, for allowing me to be part of your family.

Kimberly Garner Graduate Medical Assistant student at Portage, MI campus Graduation: November 3, 2017
Kelsey Russell

Ross opened up a whole new world for me. I am warmly welcomed every morning with a smile and everyone here makes me feel like this is where I should be. All of the staff and instructors want to see me and the other students succeed, which creates such a positive environment. I decided to change my life for the better and Ross is helping me reach all of my goals. Ms. Julie is the best instructor I have had. She makes learning fun and easy! I cant wait to see what I continue to learn and where the road takes me now that I am on the path to my dream career!

Kelsey Russell Graduate Medical Insurance Billing and Office Administration student at Saginaw, MI campus Graduation: May 7, 2019
Cassandra Venuk

I am so thankful for all of the staff at Ross, they really prepared me for my career in every way possible. Because of them, I got the education I needed, I got help with finding a job and getting hired after graduation, assistance with my financial aid, and all of the staff was always there to answer any questions I had, plus anything I needed after graduation to help with obtaining my license. I had great Instructors, great Career Service Representatives, a great Financial Aid Representative, and a great Campus Director and Assistant Campus Director of Education! Thank you Ross Medical Education Center for helping make my dream job a reality!

Cassandra Venuk Graduate Dental Assistant student at Knoxville, TN campus Graduation: September 13, 2019
Medical Assistant Program offered at these campus locations:
  • Huntsville
  • Quad Cities
  • Evansville
  • Fort Wayne
  • Granger
  • Kokomo
  • Lafayette
  • Muncie
  • Bowling Green
  • Erlanger
  • Hopkinsville
  • Owensboro
  • Ann Arbor
  • Battle Creek
  • Brighton
  • Canton (MI)
  • Davison
  • Flint
  • Grand Rapids
  • Kalamazoo
  • Kentwood
  • Lansing
  • Madison Heights
  • Midland
  • Muskegon
  • New Baltimore
  • Port Huron
  • Saginaw
  • Taylor
  • Cincinnati
  • Dayton
  • Elyria
  • Mansfield
  • Niles
  • Canton (OH)
  • Sylvania
  • Johnson City
  • Knoxville
  • Charleston
  • Morgantown
Dental Assistant Program offered at these campus locations:
  • Huntsville
  • Evansville
  • Fort Wayne
  • Granger
  • Kokomo
  • Lafayette
  • Muncie
  • Erlanger
  • Owensboro
  • Ann Arbor
  • Brighton
  • Canton (MI)
  • Davison
  • Flint
  • Grand Rapids
  • Kalamazoo
  • Kentwood
  • Lansing
  • Madison Heights
  • New Baltimore
  • Muskegon
  • Saginaw
  • Cincinnati
  • Dayton
  • Elyria
  • Niles
  • Johnson City
  • Knoxville
  • Charleston
  • Morgantown
Veterinary Assistant Program offered at these campus locations:
  • Huntsville
  • Erlanger
  • Canton
  • Kalamazoo
  • Madison Heights
  • New Baltimore
Pharmacy Technician Program offered at these campus locations:
  • Huntsville
  • Evansville
  • Fort Wayne
  • Granger
  • Muncie
  • Bowling Green
  • Brighton
  • Davison
  • Kalamazoo
  • Kentwood
  • Lansing
  • Madison Heights
  • Saginaw
  • Cincinnati
  • Mansfield
  • Johnson City
  • Charleston
Nursing Assistant Program offered at these campus locations:
  • Grand Rapids
  • Kalamazoo
  • Midland
Medical Insurance Billing & Office Administration Program offered at these campus locations:
  • Huntsville
  • Evansville
  • Fort Wayne
  • Granger
  • Kokomo
  • Lafayette
  • Muncie
  • Bowling Green
  • Erlanger
  • Owensboro
  • Ann Arbor
  • Brighton
  • Canton (MI)
  • Davison
  • Flint
  • Grand Rapids
  • Kalamazoo
  • Kentwood
  • Lansing
  • Madison Heights
  • New Baltimore
  • Port Huron
  • Muskegon
  • Saginaw
  • Taylor
  • Cincinnati
  • Dayton
  • Elyria
  • Niles
  • Mansfield
  • Johnson City
  • Knoxville
  • Charleston
  • Morgantown
Occupational Therapy Assistant Program offered at these campus locations:
  • Hopkinsville
  • Quad Cities
Nursing Program offered at these campus locations:
  • Canton (OH)
Practical Nursing Program offered at these campus locations:
  • Canton (OH)
Veterinary Technology Program offered at these campus locations:
  • Canton (OH)
Business Management Program offered at these campus locations:
  • Hopkinsville, KY
Medical Assistant Associate of Applied Science Degree online program
Health Care Administration Associate Degree online program
Human, Social, and Health Services Associate of Applied Science Degree online program
Medical Billing Administrative Specialist Associate Degree online program
Medical Office Administration Certificate Program online program