Prepare for Your Future

The Career Services team at Ross is committed to helping you start off your career successfully. With the guidance and expertise of friendly, knowledgeable team members always willing to provide assistance, you’ll have access to resources that will give you the confidence to achieve your career goals.

Ross Career Services provides you with tools and resources to help you prepare for job hunting, interviewing, and landing the job.

Mock Interviews

Career Services will arrange for local employers to come to campus and hold practice interviews with students. Students will learn what kinds of questions to be prepared for and will get acquainted with the healthcare job interviewing process.

Externship Assignment

Developing partnerships with local employers who are willing to provide an environment in which students can practice the skills they’ve learned, Career Services will try to match you to a site based on your strengths and preferences.

Graduate Workshops

Graduate Workshops are monthly sessions designed to help graduates develop skills to achieve successful employment. Workshop topics include The Power of References, Applying with Large Hospital Systems, Making Your Resume “Your Own,” and more.

Externship Experience

As we work together through challenging times we realize many of you may have questions, not only about current classes, but as you try to plan ahead for things like externship or future employment. Our Career Services team is here to help. Even though you may not be embarking on your externship for several weeks, we thought it might be helpful to give you an idea of what to expect when that time comes. This environment continues to change, and we will continue to make adjustments in response to those changes.

At the end of your Junior MOD (5th MOD, or 4th MOD for MIBOA students) you will receive an invitation from Career Services to attend a virtual Junior Meeting in Canvas. The meeting will last approximately an hour and will provide you with important information about the Externship assignment. It will review the requirements for completion, student responsibilities, and guidelines to help ensure a successful externship experience.

As you near the end of your Senior MOD you will work with your Career Services Representative to identify an externship site to complete the on-site portion of your training. Externship is the final requirement for graduation for all certificate and diploma programs at Ross, and requires students, under site supervision, to practice and perfect the clinical/technical and professional skills developed during the program. The Career Services team is constantly communicating with sites to identify those that are willing to host externs and help them complete their program successfully. With that in mind, when you are assigned an externship site it is very important that you show up as scheduled and demonstrate your training and professionalism to retain the site and complete your required hours for graduation.

Externship Seminar is a mandatory part of your externship assignment. All active externs will be invited to attend each week. Canvas titles each seminar item as an “assignment”, but it could be a video, document review, or survey. The completion of all seminar items is equivalent to 2 hours attendance, although the average time to complete has been considerably less. You will only receive attendance for the time/assignments completed so please complete all that are due.

The Career Service team is here to support you throughout this journey and beyond as you begin your job search. They are identifying job leads for employers that are currently hiring and in need of medical support staff. They will continue to assist you with mock interviews, coaching, resume preparation and placement. Your success is important to us and we are here to help.

Campus Contacts

Ann Arbor
Cathy Reilly Phone: (810) 224-9430
Battle Creek
Jennifer Batchelder Phone: (810) 360-2342
Benton Harbor
Hannah Marks Phone: (517) 853-7015 ext. 10808
Brighton
Cathy Reilly Phone: (810) 224-9430
Canton
Mary Voiles Phone: (734) 233-9036 ext. 62013
Davison
Aquarius Ford Phone: (989) 341-3474
Flint
Melissa Graves Phone: (313) 960-4769
Grand Rapids North
Michelle Gould Phone: (734) 233-9042 ext. 60028
Jackson
Hannah Marks Phone: 517.853.7015 ext. 10808
Kalamazoo
Cory Sullivan Phone: (906) 451-5639
Kentwood
Toni Hamilton Phone: (231) 726-7068
Lansing
Melissa Graves Phone: (313) 960-4769
Midland
Aquarius Ford Phone: (989) 341-3474
Muskegon
Toni Hamilton Phone: (231) 726-7068
New Baltimore
Kirsta McCullough Phone: (586) 649-3934
Port Huron
Cathy Reilly Phone: (810) 224-9430
Saginaw
Aquarius Ford Phone: (989) 341-3474
Taylor
Kirsta McCullough Phone: (586) 649-3934
Warren
Jennifer Batchelder Phone: (810) 360-2342
Canton
Jodi Salisbury Phone: (586) 273-5032
Cincinnati
Debbie Smith Phone: (810) 620-7518
Dayton
Tammy Lovett Phone: (937) 949-4044
Elyria
Chantel Harrison Phone:
Mansfield
Hallie Elliot Phone: (419) 610-2371
Niles
Hallie Elliot Phone: (419) 610-2371
Sylvania
Chantel Harrison Phone:
Evansville
Savannah Johnson Phone: (765) 252-1293
Fort Wayne
Jennifer Deeter Phone: (765)-766-4123
Granger
Jennifer Deeter Phone: (765)-766-4123
Kokomo
Cory Sullivan Phone: (906) 451-5639
Lafayette
Angie Fearnow Phone: (810) 412-7248
Merrillville
Hannah Marks Phone: (517) 853-7015 ext. 10808
Muncie
Savannah Johnson Phone: (765) 252-1293
Bowling Green
Tammy Lovett Phone: (937) 949-4044
Erlanger
Jeff Brown Phone: (256) 801-7943 ext. 22106
Hopkinsville
LeeAnna Connor Phone: (616) 541-2538
Owensboro
LeeAnna Connor Phone: (616) 541-2538
Johnson City
Gail Blakely Phone: (423) 900-8688
Knoxville
Gail Blakely Phone: (423) 900-8688
Charleston
Courtney Basil Phone: (304) 212-0176
Morgantown
Courtney Basil Phone: (304) 212-0176
Huntsville
Jeff Brown Phone: (256) 801-7943 ext. 22106
Quad Cities
Dawn McAfee Phone: (734) 217-2624 ext. 11208
MOA, MA, MBAS, HCA programs
Shana Brubaker Phone: (419) 469-6833
MIBOA, PHT programs
Lana Herron Phone: (423) 900-8688

Current Students

To prepare you for your job search, Career Services will help you create resumes and cover letters, provide you with mock job applications to fill out, arrange for mock interviews, and place you in an externship with an employer that matches your strengths and what you’ve learned in class.

Graduates

After you graduate, the Career Services team will still be around to help! Stay in touch after you graduate to continue receiving individualized services and job search help. Career Services holds workshops, job fairs, and one-on-one coaching sessions to continue professional development post graduation.

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Tori Bluhm

Throughout my time during the program, I learned so much that will influence my future. Ross does a great job setting up your externship and career services will work with you to help you find a job. You get out what you put in! Ross has changed my life and I am so happy that I made the decision to go there. They were very caring of me and my fellow classmates, making sure we were succeeding at everything we did.

Tori Bluhm Graduate Medical Insurance Billing and Office Administration student at Roosevelt Park, MI campus Graduation: July 13, 2018
Dana Snyder

I am so grateful for my opportunity at Ross. Being able to just start in a program and learn the skills I need to become a Dental Assistant without the hassle of taking extra classes in such a short time is awesome. The Ross staff is amazing and so supportive throughout the whole experience. I would recommend Ross to anyone and everyone. Choose Ross and get started in a career today!

Dana Snyder Graduate Dental Assistant student at Brighton, MI campus Graduation: January 3, 2019
Kelsi Blankenship,

It was my dream to return to school. Ross' Medical Assisting program stood out to me. I am thankful for the support of the amazing faculty and the smaller class size that allowed me to succeed!

Kelsi Blankenship, Graduate Medical Assistant student at Muncie, IN campus Graduation: March 27, 2019
Arieyanna Santiago

I really would recommend others to come to Ross. It's a great program for people trying to take the next steps.

Arieyanna Santiago Graduate Medical Assistant student at Ann Arbor, MI campus Graduation: April 5, 2019
Ashley Feliciano

The reasons I love Ross are they have flexible hours and they make you feel welcome. Our Director, Mr. B, is really supportive and really cares about the students and staff. My instructor, Mrs. Michelle, is amazing. She brings her real life experiences in her dental office and teaches us beyond a book. She shows us the skills we need and I feel like I'm ready to go out and succeed. She has become my mentor. I will always recommend Ross.

Ashley Feliciano Graduate Dental Assistant student at Niles, OH campus Graduation: February 14, 2020
Medical Assistant Program offered at these campus locations:
  • Huntsville
  • Quad Cities
  • Evansville
  • Fort Wayne
  • Granger
  • Kokomo
  • Lafayette
  • Muncie
  • Bowling Green
  • Erlanger
  • Hopkinsville
  • Owensboro
  • Ann Arbor
  • Battle Creek
  • Brighton
  • Canton (MI)
  • Davison
  • Flint
  • Grand Rapids
  • Kalamazoo
  • Kentwood
  • Lansing
  • Madison Heights
  • Midland
  • Muskegon
  • New Baltimore
  • Port Huron
  • Saginaw
  • Taylor
  • Cincinnati
  • Dayton
  • Elyria
  • Mansfield
  • Niles
  • Canton (OH)
  • Sylvania
  • Johnson City
  • Knoxville
  • Charleston
  • Morgantown
Dental Assistant Program offered at these campus locations:
  • Huntsville
  • Evansville
  • Fort Wayne
  • Granger
  • Kokomo
  • Lafayette
  • Muncie
  • Erlanger
  • Owensboro
  • Ann Arbor
  • Brighton
  • Canton (MI)
  • Davison
  • Flint
  • Grand Rapids
  • Kalamazoo
  • Kentwood
  • Lansing
  • Madison Heights
  • New Baltimore
  • Muskegon
  • Saginaw
  • Cincinnati
  • Dayton
  • Elyria
  • Niles
  • Johnson City
  • Knoxville
  • Charleston
  • Morgantown
Veterinary Assistant Program offered at these campus locations:
  • Huntsville
  • Erlanger
  • Canton
  • Kalamazoo
  • Madison Heights
  • New Baltimore
Pharmacy Technician Program Certificate online program
Nursing Assistant Program offered at these campus locations:
  • Grand Rapids
  • Kalamazoo
  • Midland
Medical Insurance Billing and Office Administration Certificate online program
Occupational Therapy Assistant Program offered at these campus locations:
  • Hopkinsville
  • Quad Cities
Nursing Program offered at these campus locations:
  • Canton (OH)
Practical Nursing Program offered at these campus locations:
  • Canton (OH)
Veterinary Technology Program offered at these campus locations:
  • Canton (OH)
Business Management Program offered at these campus locations:
  • Hopkinsville, KY
Medical Assistant Associate of Applied Science Degree online program
Health Care Administration Associate Degree online program
Human, Social, and Health Services Associate of Applied Science Degree online program
Medical Billing Administrative Specialist Associate Degree online program
Medical Office Administration Certificate Program online program
Medical Insurance Billing and Office Administration Certificate online program
Pharmacy Technician Program Certificate online program