Prepare for Your Future

The Career Services team at Ross is committed to helping you start off your career successfully. With the guidance and expertise of friendly, knowledgeable team members always willing to provide assistance, you’ll have access to resources that will give you the confidence to achieve your career goals.

Ross Career Services provides you with tools and resources to help you prepare for job hunting, interviewing, and landing the job.

Mock Interviews

Career Services will arrange for local employers to come to campus and hold practice interviews with students. Students will learn what kinds of questions to be prepared for and will get acquainted with the healthcare job interviewing process.

Externship Assignment

Developing partnerships with local employers who are willing to provide an environment in which students can practice the skills they’ve learned, Career Services will try to match you to a site based on your strengths and preferences.

Externship Experience

As we work together through challenging times we realize many of you may have questions, not only about current classes, but as you try to plan ahead for things like externship or future employment. Our Career Services team is here to help. Even though you may not be embarking on your externship for several weeks, we thought it might be helpful to give you an idea of what to expect when that time comes. This environment continues to change, and we will continue to make adjustments in response to those changes.

At the end of your Junior MOD (5th MOD, or 4th MOD for MIBOA students) you will receive an invitation from Career Services to attend a virtual Junior Meeting in Canvas. The meeting will last approximately an hour and will provide you with important information about the Externship assignment. It will review the requirements for completion, student responsibilities, and guidelines to help ensure a successful externship experience.

As you near the end of your Senior MOD you will work with your Career Services Representative to identify an externship site to complete the on-site portion of your training. Externship is the final requirement for graduation for all certificate and diploma programs at Ross, and requires students, under site supervision, to practice and perfect the clinical/technical and professional skills developed during the program. The Career Services team is constantly communicating with sites to identify those that are willing to host externs and help them complete their program successfully. With that in mind, when you are assigned an externship site it is very important that you show up as scheduled and demonstrate your training and professionalism to retain the site and complete your required hours for graduation.

Externship Seminar is a mandatory part of your externship assignment. All active externs will be invited to attend each week. Canvas titles each seminar item as an “assignment”, but it could be a video, document review, or survey. The completion of all seminar items is equivalent to 2 hours attendance, although the average time to complete has been considerably less. You will only receive attendance for the time/assignments completed so please complete all that are due.

The Career Service team is here to support you throughout this journey and beyond as you begin your job search. They are identifying job leads for employers that are currently hiring and in need of medical support staff. They will continue to assist you with mock interviews, coaching, resume preparation and placement. Your success is important to us and we are here to help.

Campus Contacts

Ann Arbor
Dawn McAfee Phone: (734) 217-2624
Battle Creek
Hannah Marks Phone: (517) 853-7015
Benton Harbor
Chantel Harrison Phone: (269) 743-1433
Brighton
Dawn McAfee Phone: (734) 217-2624
Canton
Mary Voiles Phone: (734) 233-9036 ext. 62013
Davison
Aquarius Ford Phone: (989) 341-3474
Flint
Melissa Graves Phone: (313) 960-4769
Grand Rapids North
Toni Hamilton Phone: (231) 726-7068
Jackson
Hannah Marks Phone: (517) 853-7015 ext. 10808
Kentwood
LeeAnna Connor Phone: (616) 541-2538
Lansing
Melissa Graves Phone: (313) 960-4769
Midland
Aquarius Ford Phone: (989) 341-3474
Muskegon
Toni Hamilton Phone: (231) 726-7068
New Baltimore
Stacey Zyrek Phone: (586) 273-5035
Portage
Chantel Harrison Phone: (269) 743-1433
Port Huron
Stacey Zyrek Phone: (586) 273-5035
Saginaw
Aquarius Ford Phone: (989) 341-3474
Taylor
Mary Voiles Phone: (734) 233-9036
Warren
Jennifer Batchelder Phone: (810) 360-2342
Canton
Julianne Wallace Phone: (330) 491-8567
Cincinnati
Kathleen Baker Phone: (937) 949-4044
Dayton
Kathleen Baker Phone: (937) 949-4044
Elyria
Chantel Harrison Phone: (269) 743-1433
Mansfield
Hallie Elliot Phone: (419) 610-2371
Niles
Hallie Elliot Phone: (419) 610-2371
Sylvania
Jodi Salisbury Phone: (586) 273-5032
Evansville
Jodi Salisbury Phone: (586) 273-5032
Fort Wayne
Jennifer Deeter Phone: (765)-766-4123
Granger
Esther Tobias Phone: (574) 314-6422
Kokomo
Jennifer Deeter Phone: (765)-766-4123
Lafayette
Beth Dock-Henschen Phone: (260) 240-5442
Merrillville
Hannah Marks Phone: (517) 853-7015 ext. 10808
Muncie
Beth Dock-Henschen Phone: (260) 240-5442
Bowling Green
Jeff Brown Phone: (256) 801-7943 ext. 22106
Erlanger
Jeff Brown Phone: (256) 801-7943 ext. 22106
Hopkinsville
Lesley Wilbert Phone: (270) 881-4814
Owensboro
Lesley Wilbert Phone: (270) 881-4814
Johnson City
Gail Blakely Phone: (423) 900-8688
Knoxville
Gail Blakely Phone: (423) 900-8688
Charleston
Julianne Wallace Phone: (330) 491-8567
Morgantown
Julianne Wallace Phone: (330) 491-8567
Huntsville
Jeff Brown Phone: (256) 801-7943 ext. 22106
Quad Cities
LeeAnna Connor Phone: (616) 541-2538
MOA, MA programs
Shana Brubaker Phone: (419) 469-6833
MIBOA, PHT programs
Lana Herron Phone: (423) 900-8688
MBAS, HCA programs
Gretchen Middleton Phone: (269) 461-7121

Current Students

To prepare you for your job search, Career Services will help you create resumes and cover letters, provide you with mock job applications to fill out, arrange for mock interviews, and place you in an externship with an employer that matches your strengths and what you’ve learned in class.

Graduates

After you graduate, the Career Services team will still be around to help! Stay in touch after you graduate to continue receiving individualized services and job search help. Career Services holds workshops, job fairs, and one-on-one coaching sessions to continue professional development post graduation.

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Alycia Murdie

I'm a single mother of 3 and work full time. I came to the point of my life where I was ready to change my profession and do something that will better our lives. So I was looking around at different schools, calling around seeing what they offer. Then my mom told me about Ross. I was nervous of course, but I called and the gentleman I talked to was so upbeat and supportive. Made me feel like they were really willing to help me out. I set up an interview with the school and I met with Brandi. Brandi is amazing!! She was so friendly and listened to all of my needs and wants. I started school in May 2018, of course I was nervous, but everyone helped me out with all of my questions. Every time I walk in for class, they are always so friendly and knew my name from day one. I was in the evening MA program. My teacher was very helpful and if I needed help they would sit down with me and work one-on-one. I'm now on my externship with the school. I'm at an ENT and I love it! I'm so glad I took the step and called Ross because now I see everything I learned in school coming out everyday and realize every day that my life will be for the better with this career.

Alycia Murdie Graduate Medical Assistant student at Knoxville, TN campus Graduation: January 23, 2019
Heather Lyle

My experience at Ross Medical has been very trying at times but has been the best experience I have had. The instructors here are so helpful and caring and always there when you need it, whether it's about your school work or your home life. I have not only gained experience and knowledge about being a great Medical Assistant, I have also gained lifelong friends who I look forward to continuing my journey with. Everyone here has become a part of my extended family and I am eternally grateful for my time and experience here. I am so glad that I chose to come to Ross Medical for Medical Assisting to not only continuing doing what I love, which is helping people, but to get the experience for a great career in the medical field.

Heather Lyle Graduate Medical Assistant student at Huntsville, AL campus Graduation: March 29, 2019
Brandi Burrell

I chose Pharmacy Technician because I love to help others, and there is great job security in my field. I love Ross College because it feels like family!

Brandi Burrell Graduate Pharmacy Technician student at Sylvania, OH campus Graduation: May 8, 2019
Tonya Shaffer

The main reason I would recommend Ross College is the atmosphere! All the staff members are caring and helpful! The instructors are knowledgeable in the fields they are teaching. As a result, students are passing and wanting to come to class!

Tonya Shaffer Graduate Medical Assistant student at North Canton, OH campus Graduation: April 24, 2019
Brianna Lee

I like Ross because it's very hands-on and fast-paced. Everyone is very nice and welcoming. I also like how they help place you in an office when you're completely done with schooling.

Brianna Lee Graduate Dental Assistant student at Kokomo, IN campus Graduation: March 23, 2020
Medical Assistant Program offered at these campus locations:
  • Huntsville
  • Quad Cities
  • Evansville
  • Fort Wayne
  • Granger
  • Kokomo
  • Lafayette
  • Muncie
  • Bowling Green
  • Erlanger
  • Hopkinsville
  • Owensboro
  • Ann Arbor
  • Battle Creek
  • Brighton
  • Canton (MI)
  • Davison
  • Flint
  • Grand Rapids
  • Kalamazoo
  • Kentwood
  • Lansing
  • Midland
  • Muskegon
  • New Baltimore
  • Port Huron
  • Saginaw
  • Taylor
  • Warren
  • Cincinnati
  • Dayton
  • Elyria
  • Mansfield
  • Niles
  • Canton (OH)
  • Sylvania
  • Johnson City
  • Knoxville
  • Charleston
  • Morgantown
Dental Assistant Program offered at these campus locations:
  • Huntsville
  • Evansville
  • Fort Wayne
  • Granger
  • Kokomo
  • Lafayette
  • Muncie
  • Erlanger
  • Owensboro
  • Brighton
  • Canton (MI)
  • Davison
  • Flint
  • Grand Rapids
  • Kalamazoo
  • Kentwood
  • Lansing
  • Warren
  • New Baltimore
  • Muskegon
  • Saginaw
  • Cincinnati
  • Dayton
  • Elyria
  • Niles
  • Johnson City
  • Knoxville
  • Charleston
  • Morgantown
Veterinary Assistant Program offered at these campus locations:
  • Huntsville
  • Erlanger
  • Canton
  • Kalamazoo
  • New Baltimore
  • Warren
Pharmacy Technician Program Certificate online program
Nursing Assistant Program offered at these campus locations:
  • Brighton
  • Grand Rapids
  • Kalamazoo
  • Midland
Medical Insurance Billing and Office Administration Certificate online program
Occupational Therapy Assistant Program offered at these campus locations:
  • Hopkinsville
  • Quad Cities
Nursing Program offered at these campus locations:
  • Canton (OH)
  • Cincinnati
  • Dayton
  • Elyria
  • Niles
  • Sylvania
Practical Nursing Program offered at these campus locations:
  • Canton (OH)
  • Cincinnati
  • Elyria
  • Niles
  • Sylvania
Veterinary Technology Program offered at these campus locations:
  • Canton (OH)
Business Management Program offered at these campus locations:
  • Hopkinsville, KY
Medical Assistant Associate of Applied Science Degree online program
Health Care Administration Associate Degree online program
Human, Social, and Health Services Associate of Applied Science Degree online program
Medical Billing Administrative Specialist Associate Degree online program
Medical Office Administration Certificate Program online program
Medical Insurance Billing and Office Administration Certificate online program
Pharmacy Technician Program Certificate online program