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Each of our school campuses offer medical assistant training. The program provides class instruction on basic human anatomy and physiology, disease processes, medical terminology, first aid, assisting with examinations, and CMA procedures.
Instructors also give direction on administrative office skills including medical charting and filing, basic word processing and computer information, customer service skills, and various other routine office procedures. After successfully completing the MA program, students should be prepared to work in entry-level positions in a physician’s office, clinic, or other medical setting.
What is a Medical Assistant?
A medical assistant is a healthcare professional that works alongside doctors, nurses, and other healthcare staff. Medical assistants are found in physicians' offices, hospitals, clinics, and a variety of other locations. In some larger facilities, they are oftentimes specialized in a particular area, whether clinical or administrative. In smaller practices, a medical assistant will likely be found performing a variety of both administrative and clinical tasks and helping to keep the office running smoothly.
The final portion of the Medical Assistant program at Ross is an externship experience. The externship is crucial to the learning experience for every Ross student, as it gives them a chance to apply what they have been taught and practiced in the classroom to a real world setting. The externship also provides employers an opportunity to assess students’ skills prior to hiring entry-level allied health professionals. In addition, unlike some other schools, Ross does not require any waiting period for externships as part of the curriculum! This is another example of our commitment to students’ success.
As healthcare and technology continue to move forward, certification becomes even more important to employers looking to add to their healthcare team. Becoming certified in the medical assisting field shows that you are highly qualified, knowledgeable in your field, and committed to being the best. It shows that you are dedicated to providing excellent patient care and desire to continue growing in your profession.
At Ross, we understand the importance of CMA certification and are confident in the preparation they provide to graduates. Due to this, Ross offers reimbursement to graduates that take the Registered Medical Assistant certification exam through American Medical Technologists.
A few things I like about Ross are the class size: not too big and not too small, so you're sure to get any answers or questions you have answered in class. Another thing I like is their hands-on portion in clinic. To me, it is very helpful and handy to learn before going out to extern. Lastly, what I like is the support you have from everyone. They just want to see you succeed and be confident. Also, the peer tutor program that is available to offer more help from students in your own class.RJ Russell Graduate Medical Assistant student at Knoxville, TN campus Graduation: January 31, 2019
From the first day I walked through the doors at Ross, I have found the staff friendly, helpful, and knowledgeable. They are there for you every step of the way to help you succeed.Sherry Beltz Graduate Medical Assistant student at Ontario, OH campus Graduation: April 24, 2019
Going to Ross was the best decision I have made for myself. I never really liked school, but they helped me build confidence and reach goals I wasn't aware I was capable of. They helped me every step of the way to find the career of my dreams. To me, Ross isn't a school; they're a family. Anyone who is considering Ross as a school should go for it. I guarantee you won't regret it.Anastasia Archer Graduate Medical Assistant student at Port Huron, MI campus Graduation: November 21, 2018
Hey! I'm Catie Brown, I am twenty-three years old, and I came to Ross Medical Education Center to find my career pathway. Ross is my light at the end of the tunnel. I have struggled with confidence in the past and that has kept me away from school. I am proud to be a Pharmacy Technician student here at Ross and I am working on being proud of who I am everyday.Caitlin Brown Graduate Pharmacy Technician student at Kalamazoo, MI campus Graduation: August 26, 2019
Ross helped me get back on track to achieving my career goals. They kept me focused and when things got tough, Ross pushed me to keep going and to not give up.Alicia Nelp Graduate Medical Assistant student at Ann Arbor, MI campus Graduation: March 8, 2019
The Medical Assistant program at Ross has six modules plus an externship that include a mix of hands-on practice and coverage of informational topics. The course is structured so that the modules can be completed in any order. Each one has important aspects of your medical assisting training.
Students will be instructed on the stages of infection as well as the proper and safe handling of microbial specimens. This class will include an overview of OSHA and CLIA regulations and guidelines.
This class will introduce students to the administrative routines of a medical office. This will include records management, appointment scheduling, reception duties, an introduction to the electronic medical record and electronic charting, and important aspects of patient interaction.
This course includes discussion of the structure and function of the body as a whole. Students will be introduced to anatomical position and direction, function balance, and applicable vocabulary.
This class will discuss microbial control and the mechanisms of disease, as well as techniques and procedures used to maintain surgical and medical asepsis.
This class will introduce students to the basic routine of the medical office. Skills relating to radiology and patient physical examination and interaction will be covered.
Students will be presented with keyboard and touch typing techniques and will practice for speed and accuracy.
This course will present the structure and function of the integumentary, skeletal, and urinary systems. The vocabulary regarding these systems will be included.
This class will introduce students to the structure and function of the kidney, ureters, and bladder. Students will also practice proper collection, care, and handling of urine specimens.
This class will provide an introduction to administering, prescribing, and dispensing medication. Some basic aspects of pharmacology as well as practice with administration of medications is included.
Students will receive instruction on basic operations and functions of word processing systems.
This course covers the structure and function of the muscular and digestive systems as well as the appropriate vocabulary.
This class will introduce the electrical conduction system of the heart and the cardiac cycle as they relate to ECGs (Electrocardiograms), including the use of the ECG machine as a diagnostic tool. Students will perform PFTs (Pulmonary Function Tests) using a spirometer and also practice using a nebulizer.
This class provides instruction on applying fundamental math concepts to accounts receivable, electronic billing, and collection procedures.
Students will be introduced to practical applications of basic mathematical concepts including payroll, check writing, inventory, and reading measurements.
This course includes a discussion of the structure and function of the heart, blood and blood vessels, and respiratory system. Some cardiopulmonary procedures and disorders, as well as applicable vocabulary, will be taught.
This class will include practical application of insurance billing procedures, completion of claim forms, claim tracking, and information extraction. Basic insurance terminology and plans including Medicare, Medicaid, Blue Cross/Blue Shield, HMOs, and private options are discussed.
Students will be introduced to coding procedures and practical application of the various coding manuals.
Use of electronic medical records for insurance billing and medical office management techniques will be covered in this class. Appropriate patient interaction and the total patient encounter will also be discussed.
This course will introduce the structure and function of the endocrine and reproductive systems. This will include hormone regulation, the organs and glands included, diseases and disorders, and applicable vocabulary.
Procedures involving the eye and ear, tissue healing, obstetrics, and pediatrics will be discussed in this class. A variety of specialty procedures will be covered.
This class introduces the student to the appropriate handling of medical emergencies including resuscitation, use of an AED, and bandaging wounds.
The three methods of venipuncture are introduced in this class. Students will be instructed on a variety of blood-drawing procedures and use of the applicable equipment. Students will get the opportunity to practice performing blood tests and receive direction on their diagnostic value.
This course will introduce the structure and function of special senses and the nervous system. This will include sense organs and receptors, eyes, ears, taste, smell, and applicable vocabulary.
This class will provide practice and insights to support students in developing confidence and independent job-seeking skills. A variety of skills and topics will be addressed including preparation of resume and cover letter, interviewing techniques, and job search and follow-up.