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Hands-on Medical Assistant training programs offered at 40 school locations

Each of our school campuses offer medical assistant training. The program provides class instruction on basic human anatomy and physiology, disease processes, medical terminology, first aid, assisting with examinations, and CMA procedures.

Medical Assistant program student at CMA school

Instructors also give direction on administrative office skills including medical charting and filing, basic word processing and computer information, customer service skills, and various other routine office procedures. After successfully completing the MA program, students should be prepared to work in entry-level positions in a physician’s office, clinic, or other medical setting.

What is a Medical Assistant?

A medical assistant is a healthcare professional that works alongside doctors, nurses, and other healthcare staff. Medical assistants are found in physicians' offices, hospitals, clinics, and a variety of other locations. In some larger facilities, they are oftentimes specialized in a particular area, whether clinical or administrative. In smaller practices, a medical assistant will likely be found performing a variety of both administrative and clinical tasks and helping to keep the office running smoothly.

Medical Assistant Externships

The final portion of the Medical Assistant program at Ross is an externship experience. The externship is crucial to the learning experience for every Ross student, as it gives them a chance to apply what they have been taught and practiced in the classroom to a real world setting. The externship also provides employers an opportunity to assess students’ skills prior to hiring entry-level allied health professionals. In addition, unlike some other schools, Ross does not require any waiting period for externships as part of the curriculum! This is another example of our commitment to students’ success.

Certification for Medical Assistant Graduates

As healthcare and technology continue to move forward, certification becomes even more important to employers looking to add to their healthcare team. Becoming certified in the medical assisting field shows that you are highly qualified, knowledgeable in your field, and committed to being the best. It shows that you are dedicated to providing excellent patient care and desire to continue growing in your profession.

At Ross, we understand the importance of CMA certification and are confident in the preparation they provide to graduates. Due to this, Ross offers reimbursement to graduates that take the Registered Medical Assistant certification exam through American Medical Technologists.

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Dana Snyder

I am so grateful for my opportunity at Ross. Being able to just start in a program and learn the skills I need to become a Dental Assistant without the hassle of taking extra classes in such a short time is awesome. The Ross staff is amazing and so supportive throughout the whole experience. I would recommend Ross to anyone and everyone. Choose Ross and get started in a career today!

Dana Snyder Graduate Dental Assistant student at Brighton, MI campus Graduation: January 3, 2019
Stephanie Mynatt

The education and the hands-on training I received at Ross was so much more than I ever expected. I feel so confident in my abilities for my career as a medical assistant. The staff and instructors are here to help you with anything that you need to succeed. They really do care about you and your goals in life. I recommend Ross to anyone wanting to make a positive change in their life.

Stephanie Mynatt Graduate Medical Assistant student at Muncie, IN campus Graduation: February 26, 2019
Mercedes Lenoir

My name is Mercedes and I am in the MIBOA program. Ross has great staff and a fun learning environment to help so we can be successful.

Mercedes Lenoir Graduate Medical Insurance Billing and Office Administration student at Kentwood, MI campus Graduation: June 11, 2019
Caitlin Brown

Hey! I'm Catie Brown, I am twenty-three years old, and I came to Ross Medical Education Center to find my career pathway. Ross is my light at the end of the tunnel. I have struggled with confidence in the past and that has kept me away from school. I am proud to be a Pharmacy Technician student here at Ross and I am working on being proud of who I am everyday.

Caitlin Brown Graduate Pharmacy Technician student at Kalamazoo, Mi campus Graduation: August 26, 2019
Paige White

I chose Ross Medical Education Center for schooling because I was looking for a great place to learn and start a fantastic career path. Before attending Ross, I was not sure which medical career path I wanted to enroll in. I toured the school and the administrative staff told me a little bit about each class offered. I decided to join the Dental Assistant program. Throughout the course, Ross Medical Education Center went above and beyond to make sure each student had everything they needed in order to be successful. My learning experience at Ross was exceptional! I learned so much more than I had anticipated. Ross is very hands-on and allows students to practice clinically in school and practice during externship at a medical office. I really enjoy that the school gives students the opportunity and benefit of learning "on-site" and being a part of a co-worker team. While I was on externship, I gained working confidence and efficiency on the things I was taught in school. I was able to get my radiology certification while on externship and I am now able to take x-rays on patients when needed. I've also been able to assist the dentist on procedures, sterilize instruments, set up trays and operatories. Overall, I think Ross Medical Education Center was a great school choice! I could not ask for a better school to help me prepare and start a great career! I would recommend Ross schools to anyone wanting to start a career in the medical field.

Paige White Current Dental Assistant student at Brighton, MI campus Graduation: November 25, 2019

Medical Assistant Classes

The Medical Assistant program at Ross has six modules plus an externship that include a mix of hands-on practice and coverage of informational topics. The course is structured so that the modules can be completed in any order. Each one has important aspects of your medical assisting training.

Introduction to the Office Laboratory

Students will be instructed on the stages of infection as well as the proper and safe handling of microbial specimens. This class will include an overview of OSHA and CLIA regulations and guidelines.

Medical Office Procedures

This class will introduce students to the administrative routines of a medical office. This will include records management, appointment scheduling, reception duties, an introduction to the electronic medical record and electronic charting, and important aspects of patient interaction.

Medical Terminology/Anatomy & Physiology A

This course includes discussion of the structure and function of the body as a whole. Students will be introduced to anatomical position and direction, function balance, and applicable vocabulary.

Medical/Surgical Asepsis & Infection Control

This class will discuss microbial control and the mechanisms of disease, as well as techniques and procedures used to maintain surgical and medical asepsis.

Fundamentals of Assisting

This class will introduce students to the basic routine of the medical office. Skills relating to radiology and patient physical examination and interaction will be covered.

Keyboarding

Students will be presented with keyboard and touch typing techniques and will practice for speed and accuracy.

Medical Terminology/Anatomy & Physiology B

This course will present the structure and function of the integumentary, skeletal, and urinary systems. The vocabulary regarding these systems will be included.

Urinalysis

This class will introduce students to the structure and function of the kidney, ureters, and bladder. Students will also practice proper collection, care, and handling of urine specimens.

Administration of Medicine

This class will provide an introduction to administering, prescribing, and dispensing medication. Some basic aspects of pharmacology as well as practice with administration of medications is included.

Introduction to Word Processing for the Medical Office

Students will receive instruction on basic operations and functions of word processing systems.

Medical Terminology/Anatomy & Physiology C

This course covers the structure and function of the muscular and digestive systems as well as the appropriate vocabulary.

Cardiopulmonary Procedures

This class will introduce the electrical conduction system of the heart and the cardiac cycle as they relate to ECGs (Electrocardiograms), including the use of the ECG machine as a diagnostic tool. Students will perform PFTs (Pulmonary Function Tests) using a spirometer and also practice using a nebulizer.

Financial Recordkeeping

This class provides instruction on applying fundamental math concepts to accounts receivable, electronic billing, and collection procedures.

Mathematical Applications in the Medical Office

Students will be introduced to practical applications of basic mathematical concepts including payroll, check writing, inventory, and reading measurements.

Medical Terminology/Anatomy & Physiology D

This course includes a discussion of the structure and function of the heart, blood and blood vessels, and respiratory system. Some cardiopulmonary procedures and disorders, as well as applicable vocabulary, will be taught.

Medical Insurance Billing Procedures

This class will include practical application of insurance billing procedures, completion of claim forms, claim tracking, and information extraction. Basic insurance terminology and plans including Medicare, Medicaid, Blue Cross/Blue Shield, HMOs, and private options are discussed.

Medical Insurance Coding Procedures

Students will be introduced to coding procedures and practical application of the various coding manuals.

Medical Office Automation

Use of electronic medical records for insurance billing and medical office management techniques will be covered in this class. Appropriate patient interaction and the total patient encounter will also be discussed.

Medical Terminology/Anatomy & Physiology E

This course will introduce the structure and function of the endocrine and reproductive systems. This will include hormone regulation, the organs and glands included, diseases and disorders, and applicable vocabulary.

Specialty Examinations and Procedures

Procedures involving the eye and ear, tissue healing, obstetrics, and pediatrics will be discussed in this class. A variety of specialty procedures will be covered.

Basic Office First Aid

This class introduces the student to the appropriate handling of medical emergencies including resuscitation, use of an AED, and bandaging wounds.

Hematology

The three methods of venipuncture are introduced in this class. Students will be instructed on a variety of blood-drawing procedures and use of the applicable equipment. Students will get the opportunity to practice performing blood tests and receive direction on their diagnostic value.

Medical Terminology/Anatomy & Physiology F

This course will introduce the structure and function of special senses and the nervous system. This will include sense organs and receptors, eyes, ears, taste, smell, and applicable vocabulary.

Professional Growth and Communication

This class will provide practice and insights to support students in developing confidence and independent job-seeking skills. A variety of skills and topics will be addressed including preparation of resume and cover letter, interviewing techniques, and job search and follow-up.

Medical Assistant Program offered at these campus locations:
  • Huntsville
  • Quad Cities
  • Evansville
  • Fort Wayne
  • Granger
  • Kokomo
  • Lafayette
  • Muncie
  • Bowling Green
  • Erlanger
  • Hopkinsville
  • Owensboro
  • Ann Arbor
  • Battle Creek
  • Brighton
  • Canton (MI)
  • Davison
  • Flint
  • Grand Rapids
  • Kalamazoo
  • Kentwood
  • Lansing
  • Madison Heights
  • Midland
  • Muskegon
  • New Baltimore
  • Port Huron
  • Saginaw
  • Taylor
  • Cincinnati
  • Dayton
  • Elyria
  • Mansfield
  • Niles
  • Canton (OH)
  • Sylvania
  • Johnson City
  • Knoxville
  • Charleston
  • Morgantown
Dental Assistant Program offered at these campus locations:
  • Evansville
  • Fort Wayne
  • Granger
  • Kokomo
  • Lafayette
  • Muncie
  • Erlanger
  • Owensboro
  • Ann Arbor
  • Brighton
  • Canton (MI)
  • Davison
  • Flint
  • Grand Rapids
  • Kalamazoo
  • Kentwood
  • Lansing
  • Madison Heights
  • New Baltimore
  • Muskegon
  • Saginaw
  • Cincinnati
  • Dayton
  • Elyria
  • Niles
  • Johnson City
  • Knoxville
  • Charleston
  • Morgantown
Veterinary Assistant Program offered at these campus locations:
  • Huntsville
  • Erlanger
  • Canton
  • Kalamazoo
  • Madison Heights
  • New Baltimore
Pharmacy Technician Program offered at these campus locations:
  • Huntsville
  • Evansville
  • Fort Wayne
  • Granger
  • Muncie
  • Bowling Green
  • Brighton
  • Davison
  • Grand Rapids
  • Kalamazoo
  • Kentwood
  • Lansing
  • Madison Heights
  • Saginaw
  • Cincinnati
  • Mansfield
  • Johnson City
  • Charleston
Nursing Assistant Program offered at these campus locations:
  • Grand Rapids
  • Kalamazoo
  • Midland
Medical Insurance Billing & Office Administration Program offered at these campus locations:
  • Huntsville
  • Evansville
  • Fort Wayne
  • Granger
  • Kokomo
  • Lafayette
  • Muncie
  • Bowling Green
  • Erlanger
  • Owensboro
  • Ann Arbor
  • Brighton
  • Canton (MI)
  • Davison
  • Flint
  • Grand Rapids
  • Kalamazoo
  • Kentwood
  • Lansing
  • Madison Heights
  • New Baltimore
  • Port Huron
  • Muskegon
  • Saginaw
  • Taylor
  • Cincinnati
  • Dayton
  • Elyria
  • Niles
  • Mansfield
  • Johnson City
  • Knoxville
  • Charleston
  • Morgantown
Occupational Therapy Assistant Program offered at these campus locations:
  • Hopkinsville
  • Quad Cities
Nursing Program offered at these campus locations:
  • Canton (OH)
Practical Nursing Program offered at these campus locations:
  • Canton (OH)
Veterinary Technology Program offered at these campus locations:
  • Canton (OH)
Business Management Program offered at these campus locations:
  • Hopkinsville, KY
Medical Assistant Associate of Applied Science Degree online program
Health Administrative Services Associate Degree online program
Human, Social, and Health Services Associate of Applied Science Degree online program
Medical Billing Administrative Specialist Associate Degree online program
Medical Office Management Associate Degree online program