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Obtain interactive medical billing, coding, and office administration training at the Ross campus location nearest to you.

Ross offers medical billing and coding related training in the Medical Insurance Billing and Office Administration program. Students receive direction from experienced instructors on basic human anatomy and physiology, disease processes and the associated pharmacotherapy, and medical terminology.

Medical Insurance Billing Office Administration program students

They are also instructed on administrative skills including medical charting and filing, financial recordkeeping, proper processing of medical insurance claims, and other routine medical office procedures. Graduates of this program should be prepared to seek entry-level employment in positions such as Medical Receptionist, Medical Secretary, Billing Clerk, Patient Account Representative, and Patient Services Representative.

What is Medical Insurance Billing and Office Administration?

Medical billers and coders are essential to the healthcare team at any medical facility. A medical biller and coder performs many administrative tasks that keep communication going between patients, physicians, and insurance companies. Some of the tasks they perform include tracking and recording patient data, communicating with doctors and other medical staff to ensure they have the correct information, managing coded information, and assigning the appropriate ICD-10 codes for treatments and diagnoses.

Medical Insurance Billing and Office Administration Externships

At the end of the classroom portion of the Medical Insurance Billing and Office Administration program, each student will go on to complete their externship. The Ross externship experience is vital to what we do as it gives our students real-world experience in a healthcare facility working with other healthcare professionals. It also allows employers the opportunity to check a student's skills as well as sharpen them before making any hiring decisions. Ross knows the importance of the externship experience, that's why we include it as part of the program.

Certification for Medical Insurance Billing and Office Administration Graduates

Employers look for certification as they look for qualified healthcare professionals to fill roles in their facility. Certification proves that you possess the skills and knowledge that are fundamental in success on the job. However, it also speaks to the committment you have to your field.

As a healthcare training institution, the staff at Ross knows how important certification is. We are confident that we have fully prepared our graduates for their healthcare career, and we encourage our graduates to pursue certification to express their committment to patient care and excellence. Ross proves their confidence in their program and the education they give students by offering reimbursement to graduates that take the Certified Billing and Coding Specialist exam through the National Healthcareer Association.

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Tori Bluhm

Throughout my time during the program, I learned so much that will influence my future. Ross does a great job setting up your externship and career services will work with you to help you find a job. You get out what you put in! Ross has changed my life and I am so happy that I made the decision to go there. They were very caring of me and my fellow classmates, making sure we were succeeding at everything we did.

Tori Bluhm Graduate Medical Insurance Billing and Office Administration student at Roosevelt Park, MI campus Graduation: July 13, 2018
Jade Moore-Jackson

My time at Ross College has been nothing but a great experience! Ross has provided me with high-quality classes that I know have prepared me for my future. During my time here, I have created long-lasting relationships with both my peers and staff! I highly recommend individuals come see all that Ross College has to offer!

Jade Moore-Jackson Graduate Occupational Therapy Assistant student at Quad Cities, IA campus Graduation: January 25, 2019
Michael Newson

My time at Ross was a great experience. During my externship, I had an interview at a renal clinic. When I graduated, I began working a medical biller.

Michael Newson Graduate Medical Insurance Billing and Office Administration student at Roosevelt Park, MI campus Graduation: November 12, 2018
Shontella Russell

I am glad that I attended Ross to start a new career. I attended Ross for the Medical Insurance Billing and Office Administration program, and boy I am glad I changed my tomorrow, today! I attended the Flint Campus on Miller Road where I found the staff and instructors to be friendly and very helpful, and when I say they had my best interest at heart, I believe that. I am now about to start my externship, excited and feeling very confident in my skills and knowledge that I acquired through Ross in less than a year. Ross a place where I came and changed my tomorrow, today.

Shontella Russell Graduate Medical Insurance Billing and Office Administration student at Flint, MI campus Graduation: February 26, 2019
Samantha Paige

Being a student at Ross, I have been able to have a schedule that has worked for me and my family, which is important since I have five children. The instructors have helped tremendously in ensuring that we learn and are confident in the things that are needed for our homework assignments and tests. They become a second family that wants to see you succeed. The staff here at Ross has gone out of their way at times to make sure that I stayed on the right course. Any time that I had a question, they all made themselves available.

Samantha Paige Graduate Medical Assistant student at Fort Wayne, IN campus Graduation: May 21, 2019

Medical Billing and Coding Classes

The Ross Medical Insurance Billing and Office Administration program at Ross is made up of five modules. The modules contain classes that provide a student with important information as well as contain hands-on practice. Each module has integral parts of your medical billing and coding training.

Biomedical Science A

This course introduces students to human anatomy and physiology, as well as fundamentals of the disease process. Body systems discussed in Mod 1 are skeletal, muscular, and integumentary. In addition, students will learn about cultural and ethnic sensitivities regarding patient interactions.

Medical Asepsis and Infection Control

Students will become familiar with principles of microbial control. Proper handwashing techniques will be discussed and practiced.

Medical Law and Ethics

In this course, students will receive an overview to legal, ethical, privacy, security, and confidentiality issues as pertains to healthcare. HIPAA (Health Insurance Portability and Accountability Act) privacy rules professional ethics are discussed.

Medical Office Administration A

In this course, students will receive instruction in insurance billing as applied to an automated office environment. Keyboard and touch-typing techniques will be taught with practice of speed and accuracy. Students will learn how to complete insurance forms, and complete case studies using coding assignments related to skeletal, muscular, and integumentary systems.

Biomedical Science B

This course introduces students to human anatomy and physiology, as well as fundamentals of the disease process. Body systems included in Mod 2 are cardiovascular, lymphatic, and respiratory. Students will also learn pronunciations and definitions of medical terms.

Fundamentals of Assisting

Students are introduced to the basic routines found inside a medical office. Skills related to physical exams, like charting and medical histories, will be emphasized. Cultural and ethnic sensitivity in patient interactions will be discussed.

Medical Office Administration B

In this course, students will receive instruction in insurance billing as applied to an automated office environment. Students will learn keyboard techniques, and will learn how to track insurance claims, complete insurance forms, and use information from records to complete Medicare claims. A series of case studies using coding assignments will be completed for cardiovascular, respiratory, and lymphatic systems.

Biomedical Science C

This course introduces students to human anatomy and physiology, as well as fundamentals of the disease process. Mod 3 body systems include urinary and digestive. Instruction in basic nutrition is also covered.

Medical Office Administration C

In this course, students will receive instruction in insurance billing as applied to an automated office environment. Instruction will be given on how to accurately complete Medicare forms. Students will complete a series of case studies using coding assignments for the urinary and digestive systems.

Medical Office Procedures

Students are introduced to the administrative tasks and routines of a medical office. Students will learn therapeutic communication techniques and become familiar with cultural and ethnic sensitivities to know for patient interactions.

Biomedical Science D

This course introduces students to human anatomy and physiology, as well as fundamentals of the disease process. The endocrine and reproductive systems are explored in Mod 4. Instruction in cultural and ethnic sensitivities in regard to patient interactions is also given.

Financial Recordkeeping

Students are given instruction regarding the principles of accounts receivable. This course will give students an understanding of electronic health records, and will introduce collection procedures.

Mathematical Applications in the Medical Office

This course will instruct students on practical mathematical applications in a medical office setting, including payroll, inventory, and reading lines and scales.

Medical Office Administration D

In this course, students will receive instruction in insurance billing as applied to an automated office environment. Medical billing procedures are taught, including how to complete TRICARE claims. Students will complete a series of case studies using coding assignments for the reproductive and endocrine systems.

Basic Office First Aid

Students are instructed on the basics of first aid, like dressings and bandages, and are taught CPR and AED for adults, children, and infants.

Biomedical Science E

This course introduces students to human anatomy and physiology, as well as fundamentals of the disease process. Mod 5 body systems include the nervous system and special senses. Students are given instruction in how to pronounce, spell, and define terms related to major disease processes.

Medical Office Administration E

In this course, students will receive instruction in insurance billing as applied to an automated office environment. Students will be given instruction on keyboard and touch-typing techniques as well as medical billing procedures, including Worker Compensation forms. A series of case studies using coding assignments for the nervous system and special senses will be completed.

Medical Office Management

This course will familiarize students with the skills to manage a medical office. Such skills taught include inventory control, employee management, and business communication.

Professional Growth Communication and Skills

Students will gain confidence and learn skills to seek employment, such as interview techniques, resume writing, and how to communicate with employers. This course will instruct students about the responsibilities of healthcare providers.

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  • Canton (MI)
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  • Flint
  • Grand Rapids
  • Kalamazoo
  • Kentwood
  • Lansing
  • Warren
  • New Baltimore
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  • Saginaw
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