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Ross offers medical billing and coding related training in the Medical Insurance Billing and Office Administration program. Students receive direction from experienced instructors on basic human anatomy and physiology, disease processes and the associated pharmacotherapy, and medical terminology.
They are also instructed on administrative skills including medical charting and filing, financial recordkeeping, proper processing of medical insurance claims, and other routine medical office procedures. Graduates of this program should be prepared to seek entry-level employment in positions such as Medical Receptionist, Medical Secretary, Billing Clerk, Patient Account Representative, and Patient Services Representative.
Medical billers and coders are essential to the healthcare team at any medical facility. A medical biller and coder performs many administrative tasks that keep communication going between patients, physicians, and insurance companies. Some of the tasks they perform include tracking and recording patient data, communicating with doctors and other medical staff to ensure they have the correct information, managing coded information, and assigning the appropriate ICD-10 codes for treatments and diagnoses.
At the end of the classroom portion of the Medical Insurance Billing and Office Administration program, each student will go on to complete their externship. The Ross externship experience is vital to what we do as it gives our students real-world experience in a healthcare facility working with other healthcare professionals. It also allows employers the opportunity to check a student's skills as well as sharpen them before making any hiring decisions. Ross knows the importance of the externship experience, that's why we include it as part of the program.
Employers look for certification as they look for qualified healthcare professionals to fill roles in their facility. Certification proves that you possess the skills and knowledge that are fundamental in success on the job. However, it also speaks to the committment you have to your field.
As a healthcare training institution, the staff at Ross knows how important certification is. We are confident that we have fully prepared our graduates for their healthcare career, and we encourage our graduates to pursue certification to express their committment to patient care and excellence. Ross proves their confidence in their program and the education they give students by offering reimbursement to graduates that take the Certified Billing and Coding Specialist exam through the National Healthcareer Association.
In May of 2017, I decided to start my journey, and though many obstacles popped up trying to prevent me from starting, I was able to begin school in June of 2017. When I started school, I was working a part time job and juggling being a full time mom of six beautiful children. It wasn't easy; it took hard work and dedication. I kept two planners: one for work and appointments, the other for school assignments and tests. In January of of 2018, I finished my externship and received my certificate. I even accepted a position when I finished my externship; my hard work had paid off. I absolutely love my job! My team members and patients are great. Best of all, they make work fun. I have truly found my calling.
Erica Shelly Graduate Medical Assistant student at Kokomo, IN campus Graduation: January 3, 2018
I began my journey of becoming a medical assistant at the age of 49 years young. I chose Ross in Portage and my instructors were polar opposites but they both had my success and best interest at heart. I am now a medical assistant at one of the major hospitals in the area, working in orthopedics. Ross helped me have a successful career because they trained me to be the best I could be. Thank you, Ross, for allowing me to be part of your family.
Kimberly Garner Graduate Medical Assistant student at Portage, MI campus Graduation: November 3, 2017
I thank Ross for everything that they have done, from the first time I stepped foot on their campus. I was so afraid, but not so much of starting school, but afraid of failure. That was my biggest fear until talking with one of the school's administrators. She made me feel so comfortable in becoming a student at Ross. Once I started and met my teachers it became so easy. They took time out to help me when I didn't understand things, which made it that much easier. Once I got to my externship I was so excited yet afraid at the same time. However, where they sent me for my externship is where I wanted to go and upon completion, I am very proud to say that I got hired and I am still working there to this day! Ross helped me with my career so much that I enrolled in the online school for Ross and received my associates degree. It was hard being a full-time mom, employee, and student, but I did it and so can you, thanks to Ross and its amazing team!
Shayla Hall Graduate Medical Assistant student at Portage, MI campus Graduation: November 9, 2016
Ross is a great school filled with awesome instructors! I've learned so much from my instructor, Miss. Michelle. I've never had a teacher so educated, involved, or dedicated to their students. There is no program I'd rather be in than dental and I cannot wait to start my lifelong career in this field. There's never a boring day in dental and there is no school I'd rather be enrolled in than Ross.
Taylor Powell Graduate Dental Assistant student at Niles, OH campus Graduation: April 27, 2020
I am so thankful for all of the staff at Ross, they really prepared me for my career in every way possible. Because of them, I got the education I needed, I got help with finding a job and getting hired after graduation, assistance with my financial aid, and all of the staff was always there to answer any questions I had, plus anything I needed after graduation to help with obtaining my license. I had great Instructors, great Career Service Representatives, a great Financial Aid Representative, and a great Campus Director and Assistant Campus Director of Education! Thank you Ross Medical Education Center for helping make my dream job a reality!
Cassandra Venuk Graduate Dental Assistant student at Knoxville, TN campus Graduation: September 13, 2019The Ross Medical Insurance Billing and Office Administration program at Ross is made up of five modules. The modules contain classes that provide a student with important information as well as contain hands-on practice. Each module has integral parts of your medical billing and coding training.
This course introduces students to human anatomy and physiology, as well as fundamentals of the disease process. Body systems discussed in Mod 1 are skeletal, muscular, and integumentary. In addition, students will learn about cultural and ethnic sensitivities regarding patient interactions.
Students will become familiar with principles of microbial control. Proper handwashing techniques will be discussed and practiced.
In this course, students will receive an overview to legal, ethical, privacy, security, and confidentiality issues as pertains to healthcare. HIPAA (Health Insurance Portability and Accountability Act) privacy rules professional ethics are discussed.
In this course, students will receive instruction in insurance billing as applied to an automated office environment. Keyboard and touch-typing techniques will be taught with practice of speed and accuracy. Students will learn how to complete insurance forms, and complete case studies using coding assignments related to skeletal, muscular, and integumentary systems.
This course introduces students to human anatomy and physiology, as well as fundamentals of the disease process. Body systems included in Mod 2 are cardiovascular, lymphatic, and respiratory. Students will also learn pronunciations and definitions of medical terms.
Students are introduced to the basic routines found inside a medical office. Skills related to physical exams, like charting and medical histories, will be emphasized. Cultural and ethnic sensitivity in patient interactions will be discussed.
In this course, students will receive instruction in insurance billing as applied to an automated office environment. Students will learn keyboard techniques, and will learn how to track insurance claims, complete insurance forms, and use information from records to complete Medicare claims. A series of case studies using coding assignments will be completed for cardiovascular, respiratory, and lymphatic systems.
This course introduces students to human anatomy and physiology, as well as fundamentals of the disease process. Mod 3 body systems include urinary and digestive. Instruction in basic nutrition is also covered.
In this course, students will receive instruction in insurance billing as applied to an automated office environment. Instruction will be given on how to accurately complete Medicare forms. Students will complete a series of case studies using coding assignments for the urinary and digestive systems.
Students are introduced to the administrative tasks and routines of a medical office. Students will learn therapeutic communication techniques and become familiar with cultural and ethnic sensitivities to know for patient interactions.
This course introduces students to human anatomy and physiology, as well as fundamentals of the disease process. The endocrine and reproductive systems are explored in Mod 4. Instruction in cultural and ethnic sensitivities in regard to patient interactions is also given.
Students are given instruction regarding the principles of accounts receivable. This course will give students an understanding of electronic health records, and will introduce collection procedures.
This course will instruct students on practical mathematical applications in a medical office setting, including payroll, inventory, and reading lines and scales.
In this course, students will receive instruction in insurance billing as applied to an automated office environment. Medical billing procedures are taught, including how to complete TRICARE claims. Students will complete a series of case studies using coding assignments for the reproductive and endocrine systems.
Students are instructed on the basics of first aid, like dressings and bandages, and are taught CPR and AED for adults, children, and infants.
This course introduces students to human anatomy and physiology, as well as fundamentals of the disease process. Mod 5 body systems include the nervous system and special senses. Students are given instruction in how to pronounce, spell, and define terms related to major disease processes.
In this course, students will receive instruction in insurance billing as applied to an automated office environment. Students will be given instruction on keyboard and touch-typing techniques as well as medical billing procedures, including Worker Compensation forms. A series of case studies using coding assignments for the nervous system and special senses will be completed.
This course will familiarize students with the skills to manage a medical office. Such skills taught include inventory control, employee management, and business communication.
Students will gain confidence and learn skills to seek employment, such as interview techniques, resume writing, and how to communicate with employers. This course will instruct students about the responsibilities of healthcare providers.
