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Obtain interactive medical billing, coding, and office administration training at the Ross campus location nearest to you.

Ross offers medical billing and coding related training in the Medical Insurance Billing and Office Administration program. Students receive direction from experienced instructors on basic human anatomy and physiology, disease processes and the associated pharmacotherapy, and medical terminology.

Medical Insurance Billing Office Administration program students

They are also instructed on administrative skills including medical charting and filing, financial recordkeeping, proper processing of medical insurance claims, and other routine medical office procedures. Graduates of this program should be prepared to seek entry-level employment in positions such as Medical Receptionist, Medical Secretary, Billing Clerk, Patient Account Representative, and Patient Services Representative.

What is Medical Insurance Billing and Office Administration?

Medical billers and coders are essential to the healthcare team at any medical facility. A medical biller and coder performs many administrative tasks that keep communication going between patients, physicians, and insurance companies. Some of the tasks they perform include tracking and recording patient data, communicating with doctors and other medical staff to ensure they have the correct information, managing coded information, and assigning the appropriate ICD-10 codes for treatments and diagnoses.

Medical Insurance Billing and Office Administration Externships

At the end of the classroom portion of the Medical Insurance Billing and Office Administration program, each student will go on to complete their externship. The Ross externship experience is vital to what we do as it gives our students real-world experience in a healthcare facility working with other healthcare professionals. It also allows employers the opportunity to check a student's skills as well as sharpen them before making any hiring decisions. Ross knows the importance of the externship experience, that's why we include it as part of the program.

Certification for Medical Insurance Billing and Office Administration Graduates

Employers look for certification as they look for qualified healthcare professionals to fill roles in their facility. Certification proves that you possess the skills and knowledge that are fundamental in success on the job. However, it also speaks to the committment you have to your field.

As a healthcare training institution, the staff at Ross knows how important certification is. We are confident that we have fully prepared our graduates for their healthcare career, and we encourage our graduates to pursue certification to express their committment to patient care and excellence. Ross proves their confidence in their program and the education they give students by offering reimbursement to graduates that take the Certified Billing and Coding Specialist exam through the National Healthcareer Association.

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Kayla Childress

Prior to Ross, I had attended two other colleges trying to find a career that I would be passionate about. Once I came to Ross, I knew I had found the career that I will love. The instructors supported me every step of the way, as well as other staff members on campus. I am so glad I made the choice to continue my education at Ross. I am excited for my future and all the opportunities ahead of me!

Kayla Childress Graduate Medical Assistant student at Port Huron, MI campus Graduation: April 24, 2019
Brooklyn Willett

Ross was a huge leap for me. I have never been one to like school or do well in school. I came to Ross searching for a new beginning, a fresh start. I came searching for MY purpose in the world. Before I even walked through the doors I prayed that God would just lead me in the direction he wanted me to go. When I walked through the doors I was immediately welcomed by warm, smiling faces and sweet hellos. I knew immediately this was the place for me. When I signed up for classes I was really scared. I was scared of failure and rejection. When I finally got into the class, I was so wrong. The instructor went above and beyond to try to help me succeed. I exceeded even my own best expectations of myself. I believe my success was not only driven by my determination, but also the support I received from all of the staff here at Ross. This decision changed my life for the better. It gave me the confidence to continue to step out of my comfort zone. It gave me the courage to try new things. It gave me a better self-image. It taught me that even though things may be tough, if I just keep my head up and push through, I can overcome anything! Ross has been nothing short of a blessing for me. I would highly recommend it to anyone. Especially to the ones who never thought they could. With a good support system and a little determination, you can do anything!

Brooklyn Willett Graduate Medical Assistant student at Owensboro, KY campus Graduation: February 14, 2019
Abbigail Phebus

I thought I had my whole life to go back to school and then I had kids. Everything came to a halt and I thought it was too late for me. One night I did some digging and came across Ross Medical Education Center. I applied and instantly knew this was my chance to go back to school. It wasn't too late, and now I have graduated! Best choice I've made in making a career for myself!

Abbigail Phebus Graduate Medical Assistant student at Lafayette, IN campus Graduation: December 18, 2018
Jaclyn Derhammer

Coming to Ross has made a big change in my life! I've been able to restart my life and give my daughter the childhood that she deserves. Without Ross, I would not have found my best friend. Dreams really do come true if you work hard enough for it.

Jaclyn Derhammer Graduate Medical Assistant student at Lafayette, IN campus Graduation: January 18, 2019
Kelsey Russell

Ross opened up a whole new world for me. I am warmly welcomed every morning with a smile and everyone here makes me feel like this is where I should be. All of the staff and instructors want to see me and the other students succeed, which creates such a positive environment. I decided to change my life for the better and Ross is helping me reach all of my goals. Ms. Julie is the best instructor I have had. She makes learning fun and easy! I can’t wait to see what I continue to learn and where the road takes me now that I am on the path to my dream career!

Kelsey Russell Graduate Medical Insurance Billing and Office Administration student at Saginaw, MI campus Graduation: May 7, 2019

Medical Billing and Coding Classes

The Ross Medical Insurance Billing and Office Administration program at Ross is made up of five modules. The modules contain classes that provide a student with important information as well as contain hands-on practice. Each module has integral parts of your medical billing and coding training.

Biomedical Science A

This course introduces students to human anatomy and physiology, as well as fundamentals of the disease process. Body systems discussed in Mod 1 are skeletal, muscular, and integumentary. In addition, students will learn about cultural and ethnic sensitivities regarding patient interactions.

Medical Asepsis and Infection Control

Students will become familiar with principles of microbial control. Proper handwashing techniques will be discussed and practiced.

Medical Law and Ethics

In this course, students will receive an overview to legal, ethical, privacy, security, and confidentiality issues as pertains to healthcare. HIPAA (Health Insurance Portability and Accountability Act) privacy rules professional ethics are discussed.

Medical Office Administration A

In this course, students will receive instruction in insurance billing as applied to an automated office environment. Keyboard and touch-typing techniques will be taught with practice of speed and accuracy. Students will learn how to complete insurance forms, and complete case studies using coding assignments related to skeletal, muscular, and integumentary systems.

Biomedical Science B

This course introduces students to human anatomy and physiology, as well as fundamentals of the disease process. Body systems included in Mod 2 are cardiovascular, lymphatic, and respiratory. Students will also learn pronunciations and definitions of medical terms.

Fundamentals of Assisting

Students are introduced to the basic routines found inside a medical office. Skills related to physical exams, like charting and medical histories, will be emphasized. Cultural and ethnic sensitivity in patient interactions will be discussed.

Medical Office Administration B

In this course, students will receive instruction in insurance billing as applied to an automated office environment. Students will learn keyboard techniques, and will learn how to track insurance claims, complete insurance forms, and use information from records to complete Medicare claims. A series of case studies using coding assignments will be completed for cardiovascular, respiratory, and lymphatic systems.

Biomedical Science C

This course introduces students to human anatomy and physiology, as well as fundamentals of the disease process. Mod 3 body systems include urinary and digestive. Instruction in basic nutrition is also covered.

Medical Office Administration C

In this course, students will receive instruction in insurance billing as applied to an automated office environment. Instruction will be given on how to accurately complete Medicare forms. Students will complete a series of case studies using coding assignments for the urinary and digestive systems.

Medical Office Procedures

Students are introduced to the administrative tasks and routines of a medical office. Students will learn therapeutic communication techniques and become familiar with cultural and ethnic sensitivities to know for patient interactions.

Biomedical Science D

This course introduces students to human anatomy and physiology, as well as fundamentals of the disease process. The endocrine and reproductive systems are explored in Mod 4. Instruction in cultural and ethnic sensitivities in regard to patient interactions is also given.

Financial Recordkeeping

Students are given instruction regarding the principles of accounts receivable. This course will give students an understanding of electronic health records, and will introduce collection procedures.

Mathematical Applications in the Medical Office

This course will instruct students on practical mathematical applications in a medical office setting, including payroll, inventory, and reading lines and scales.

Medical Office Administration D

In this course, students will receive instruction in insurance billing as applied to an automated office environment. Medical billing procedures are taught, including how to complete TRICARE claims. Students will complete a series of case studies using coding assignments for the reproductive and endocrine systems.

Basic Office First Aid

Students are instructed on the basics of first aid, like dressings and bandages, and are taught CPR and AED for adults, children, and infants.

Biomedical Science E

This course introduces students to human anatomy and physiology, as well as fundamentals of the disease process. Mod 5 body systems include the nervous system and special senses. Students are given instruction in how to pronounce, spell, and define terms related to major disease processes.

Medical Office Administration E

In this course, students will receive instruction in insurance billing as applied to an automated office environment. Students will be given instruction on keyboard and touch-typing techniques as well as medical billing procedures, including Worker Compensation forms. A series of case studies using coding assignments for the nervous system and special senses will be completed.

Medical Office Management

This course will familiarize students with the skills to manage a medical office. Such skills taught include inventory control, employee management, and business communication.

Professional Growth Communication and Skills

Students will gain confidence and learn skills to seek employment, such as interview techniques, resume writing, and how to communicate with employers. This course will instruct students about the responsibilities of healthcare providers.

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  • Hopkinsville
  • Owensboro
  • Ann Arbor
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  • Flint
  • Grand Rapids
  • Kalamazoo
  • Kentwood
  • Lansing
  • Warren
  • New Baltimore
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