Meet GEM Student: Tiffany Keck

Tiffany Keck is a Ross student who has recently completed the medical billing and coding program. She has gone through many difficult challenges during the duration of her program, but she persevered and continued to push through until the end. Due to her perseverance, she was able to successfully complete her program, and has now gone on to her externship. She is an inspiration to many as she was able to turn her challenges into opportunities, and as a result, create a better life for herself and her kids.

We sat down with Tiffany to get to know her more and to hear her story.

Here is what she had to say:

Tell me a little bit about yourself.

My name is Tiffany Keck and I am a mom of two plus an angel baby (I had a miscarriage in December 2022). Some of the hobbies I enjoy include hunting, swimming, and dancing. I started at Ross in June 2022 so that I could have a career, not just for myself, but for my kids as well. I studied medical billing at Ross in hopes to have a career that would allow me to work from home.

What led you to Ross? Have you always been in healthcare or was Ross your first exposure to healthcare?

I became interested in Ross when I found out that they offered the medical billing program, whereas the college I was originally enrolled at, did not offer it. I also needed a career change sooner than later. I have always wanted to become a registered nurse but I needed to change that career path because going to school for RN wasn’t going as planned.

How has your experience at Ross been so far? Do you have any memorable experiences or moments?

I started Ross in June 2022 and graduated in January 2023. I had a great overall experience with my two teachers.

Did you have any people that inspired you along the way?

My fiance inspired me the most and pushed me to keep working hard. In September, things kinda took a turn. I found out I was pregnant and I had really bad morning sickness for a few months. Then I got engaged in November, but then sadly, right as I finished my classes, I had a miscarriage I wanted to give up and not do my externship but I pushed through it and got it done.

What are some important lessons that you’ve learned so far?

The most important lesson I learned was to not give up, no matter how hard life can get.

What advice would you give to students who want to pursue a similar path as you?

My advice would be to do it. Don’t ever tell yourself that you can’t do it because you can do anything you put your mind to.

What are a few things that you wish you knew before going into the medical field?

I wish someone told me that there will be days when you have to deal with difficult patients or insurance company representatives. We all have bad days but we need to remain professional.

What achievements are you proud of?

I’m proud of finishing school and passing my CMAA exam.

What advice would you give your younger self?

My advice to my younger self would be to go to school right after college and get a career so that you can have a great life ahead of time and be able to do more.

A fun fact about you.

I enjoy being with my kids and making memories with them. I try to be the best mom that I can be.

Medical Assistant Program offered at these campus locations:
  • Huntsville
  • Quad Cities
  • Evansville
  • Fort Wayne
  • Granger
  • Kokomo
  • Lafayette
  • Muncie
  • Bowling Green
  • Erlanger
  • Hopkinsville
  • Owensboro
  • Ann Arbor
  • Battle Creek
  • Brighton
  • Canton (MI)
  • Davison
  • Flint
  • Grand Rapids
  • Kalamazoo
  • Kentwood
  • Lansing
  • Midland
  • Muskegon
  • New Baltimore
  • Port Huron
  • Saginaw
  • Taylor
  • Warren
  • Cincinnati
  • Dayton
  • Elyria
  • Mansfield
  • Niles
  • Canton (OH)
  • Sylvania
  • Johnson City
  • Knoxville
  • Charleston
  • Morgantown
Dental Assistant Program offered at these campus locations:
  • Huntsville
  • Evansville
  • Fort Wayne
  • Granger
  • Kokomo
  • Lafayette
  • Muncie
  • Erlanger
  • Owensboro
  • Brighton
  • Canton (MI)
  • Davison
  • Flint
  • Grand Rapids
  • Kalamazoo
  • Kentwood
  • Lansing
  • Warren
  • New Baltimore
  • Muskegon
  • Saginaw
  • Cincinnati
  • Dayton
  • Elyria
  • Niles
  • Johnson City
  • Knoxville
  • Charleston
  • Morgantown
Veterinary Assistant Program offered at these campus locations:
  • Huntsville
  • Erlanger
  • Canton
  • Kalamazoo
  • New Baltimore
  • Warren
Pharmacy Technician Program Certificate online program
Nursing Assistant Program offered at these campus locations:
  • Brighton
  • Grand Rapids
  • Kalamazoo
  • Midland
Medical Insurance Billing and Office Administration Certificate online program
Occupational Therapy Assistant Program offered at these campus locations:
  • Hopkinsville
  • Quad Cities
Nursing Program offered at these campus locations:
  • Canton (OH)
  • Cincinnati
  • Dayton
  • Elyria
  • Niles
  • Sylvania
Practical Nursing Program offered at these campus locations:
  • Canton (OH)
  • Cincinnati
  • Elyria
  • Niles
  • Sylvania
Veterinary Technology Program offered at these campus locations:
  • Canton (OH)
Business Management Program offered at these campus locations:
  • Hopkinsville, KY
Medical Assistant Associate of Applied Science Degree online program
Health Care Administration Associate Degree online program
Human, Social, and Health Services Associate of Applied Science Degree online program
Medical Billing Administrative Specialist Associate Degree online program
Medical Office Administration Certificate Program online program
Medical Insurance Billing and Office Administration Certificate online program
Pharmacy Technician Program Certificate online program